Behavioral Health Complex Care Manager

Boston Medical Center (BMC); Boston (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

Boston Medical Center (BMC) seeks a Complex Care Manager to identify and engage high-risk patients in intensive clinical care management, focusing on behavioral health and social determinants of health. This role requires collaboration with diverse stakeholders to coordinate comprehensive care plans and address barriers to engagement.

The objective is to improve patient experience, advance overall health outcomes, reduce costs, and optimize care transitions for medically complex individuals with

Job description

Position Summary The Complex Care Manager works with relevant stakeholders to identify and engage clients in intensive clinical care management with a focus on successfully addressing client’s behavioral health and social determinants of health, improving patient experience, advancing health and reducing cost. The services focus on high risk and complex clients who have a pattern of inpatient admissions, high utilization of emergency services, difficulty engaging with outpatient treatment and may also be medically complex. The role requires assertive