Behavioral Health CNA - Crisis Response & BERT Support

Brown University Health; Providence (RI); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Union: International Brotherhood Team-

Job summary

Brown University Health seeks a CNA–BERT to provide high-quality patient care and serve as a primary responder for Code BERT activations. You will support patients and staff with early intervention, de-escalation, and crisis management in a hospital setting.

Under RN supervision, you will perform general CNA duties and participate in BERT-specific responses, aiming to maintain a safe environment. Strong de-escalation and restraint training are required.

Qualifications

• Current Rhode Island or Massachusetts CNA certification.
• Facility-approved de-escalation and restraint education, or obtained within 3 months of hire.
• High school diploma or equivalent preferred.
• BLS certification required.
• Demonstrated basic computer proficiency.

Responsibilities

• Provide personal care and activities of daily living.
• Perform duties in accordance with state regulatory standards.
• Assist with mobility and rehabilitation activities as appropriate.
• Identify and report unsafe conditions and remove unsafe equipment.
• Observe and report changes in patient condition, behavior, and safety concerns.
• Accurately and timely document care in the electronic health record.
• Follow infection prevention and safety protocols and may function as a patient observer when assigned.
• Respond to Code BERT activations initiated by any staff member.
• Utilize verbal and non-verbal de-escalation techniques aligned with hospital protocols.
• Collaborate with the interdisciplinary BERT team.
• Assist in identifying and mitigating environmental risk factors contributing to escalation.
• Recognize when escalation to Code Gray is required and communicate to the team.
• Participate in post-event debriefs and restoration of a safe care environment.
• Maintain ongoing competency in facility approved restraint and seclusion training.
• Provide care across the lifespan with cultural sensitivity.

Skills

Nursing Assistant (CNA)

De-escalation techniques

BERT protocol

Electronic Health Records

BLS certification

Education

CNA certification RI/MA

Tools

EHR system

Job description

Brown University Health seeks a CNA–BERT to provide high-quality patient care and serve as a primary responder for Code BERT activations. You will support patients and staff with early intervention, de-escalation, and crisis management in a hospital setting.

Under RN supervision, you will perform general CNA duties and participate in BERT-specific responses, aiming to maintain a safe environment. Strong de-escalation and restraint training are required.