Behavioral Health Case Manager – Interventional Psychiatry

Boston Neurobehavioral Associates; United States; Remote; USD 3,200 - 4,700; Full time

Job summary

Citadel Healthcare Management (PVT) LTD. is seeking a compassionate Behavioral Health Case Manager to support patients receiving advanced interventional psychiatric treatments for TRD, PTSD, and OCD.

The role coordinates care between patients, families, providers, and insurers to ensure access and ongoing recovery. The ideal candidate is dedicated to mental health advocacy and delivering high-quality patient care throughout the treatment journey, with strong organizational skills and HIPAA

Qualifications

• MBBS or related field required.
• Minimum 1 year behavioral health case management experience.
• Experience in IOP or interventional psychiatry setting preferred.
• Knowledge of HIPAA and healthcare compliance.
• Strong communication and patient engagement skills.

Responsibilities

• Perform intake assessments to evaluate eligibility for interventional treatments.
• Educate patients and families about processes, timelines, safety, and outcomes.
• Coordinate appointments with psychiatrists and care team.
• Develop and monitor individualized care plans.
• Assist with insurance authorizations and appeals.
• Plan discharge and transition to community resources.

Skills

Communication skills

Motivational interviewing

Patient engagement

Organizational skills

EHR proficiency

Education

MBBS

Psychology

Counseling

Human Services

Tools

EHR systems

Microsoft Office

Job description

Citadel Healthcare Management (PVT) LTD. is seeking a compassionate Behavioral Health Case Manager to support patients receiving advanced interventional psychiatric treatments for TRD, PTSD, and OCD.

The role coordinates care between patients, families, providers, and insurers to ensure access and ongoing recovery. The ideal candidate is dedicated to mental health advocacy and delivering high-quality patient care throughout the treatment journey, with strong organizational skills and HIPAA