Behavioral Health Case Manager – Integrated Care & Bilingual

Community Clinic; Siloam Springs (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

403(b) Retirement plan

Paid Time Off

Holidays

Employee Discounts

Job summary

Community Clinic in Siloam Springs, AR, seeks a Behavioral Health Case Manager for our Primary & Specialty Care Clinic on Holly St. The role coordinates care between Primary Care and Behavioral Health within an integrated PCBH model, serving as a language interpreter when needed. The position is in-person, full-time, Monday–Friday 8:00 AM–5:00 PM.

The role requires bilingual proficiency, teamwork, and strong communication. Travel for meetings and training is expected.

Qualifications

• Bilingual proficiency required.
• Ability to work independently and within a team.
• Excellent verbal communication skills.
• Strong interpersonal skills and ability to work with diverse backgrounds.
• Knowledge of Microsoft Office.
• Able to perform proficiently on current practice management system and/or electronic medical records.
• Engages in professional development activities, such as trainings and CEUs.

Responsibilities

• Coordinate continuity of patient care between Primary Care and Behavioral Health.
• Facilitate communication between patient and families, clinical provider and care team, Behavioral Health Consultant and referral sources.
• Document in the patient record in EMR.
• Conduct Behavioral Health screenings / assessments with patients and families when appropriate.
• Facilitate treatment and community-based referrals.
• Monitor patient to facilitate treatment adherence.
• Translate verbal and written communication between patient and providers, nurses or ancillary staff as requested.
• Presents complex ideas and concepts clearly and concisely.
• Travel for meetings, classes, and workshops as needed including air travel and overnight stays.
• Assist the provider in understanding patient history and visit context.
• Maintain HIPAA/HITECH, HRSA, NCQA PCMH and OSHA compliance.

Skills

Bilingual proficiency

Independence / self-motivation

Verbal communication

Interpersonal skills

MS Office proficiency

EMR/Practice management systems

Professional development (CEUs)

Education

High School diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Community Clinic in Siloam Springs, AR, seeks a Behavioral Health Case Manager for our Primary & Specialty Care Clinic on Holly St. The role coordinates care between Primary Care and Behavioral Health within an integrated PCBH model, serving as a language interpreter when needed. The position is in-person, full-time, Monday–Friday 8:00 AM–5:00 PM.

The role requires bilingual proficiency, teamwork, and strong communication. Travel for meetings and training is expected.