Behavioral Health Care Mgmt Clinician, Senior

Blue Shield of CA; Springfield Meadows (CA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Blue Shield of CA is seeking a Senior Behavioral Health Care Management Clinician to help members navigate the health care system, linking them to behavioral health providers, treatment, and programs. You will assess emotional well-being and coordinate resources while supporting crisis intervention and complex referrals.

This role requires leadership, collaboration with physicians and care managers, and a strong focus on psychosocial assessments, care planning, and advocacy.

Qualifications

• Requires five years of prior relevant experience, including three years in behavioral health.
• Proficient in psychosocial assessments and care planning for complex clients.
• Knowledge of a wide range of psychosocial challenges and behavioral health diagnoses.
• Proficient with Microsoft Office suite.

Responsibilities

• Help members navigate the health care system for linkages to behavioral health providers, treatment, and programs.
• Assess emotional and psychological well-being and provide resource coordination.
• Consult physicians and care managers on complex psychosocial needs.
• Focus on crisis intervention, counseling, problem-solving, and conflict resolution.
• Engage in education, advocacy, and community resource linkages.

Skills

Crisis intervention

Care coordination

Psychosocial assessment

Interdisciplinary collaboration

Advocacy

Resource linkages

Education

Conflict resolution

Education

CA license (LCSW/LMFT/LPCC/RN/PsyD)

RN: associate's degree or BSN

Master's degree required for non RN licensure

Certified Case Manager preferred

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

PowerPoint

Job description

Your Role

Reporting to the Manager, Care Management- Behavioral Health, the Behavioral Health Care Management Clinician, Senior helps members with behavioral health needs navigate the health care system for linkages to behavioral health providers, treatment, and programs. The Behavioral Health Care Manager will offer support in assessing members' emotional and psychological well-being and providing resource coordination, crisis intervention, substance abuse, and with any behavioral or mental health referrals. The Behavioral Health Care Management Clinician, Senior will be available to physicians and nurse care managers as consultants for patients with complex psychosocial needs. The position requires an intensive focus on crisis intervention and counseling, problem-solving and conflict resolution, patient and family management, interdisciplinary collaboration, psychosocial assessments, education, advocacy, and community resource linkages.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Current unrestricted CA License (LCSW, LMFT, LPCC, Registered Nurse (RN), or PsyD by the Board of Behavioral Health Sciences required
• RN Requires an associate's degree or BSN preferred
• Master's degree required for non RN-licensure
• Requires at least five (5) years of prior relevant experience, including three (3) years of experience in behavioral health.
• Certified Case Manager preferred
• Experience conducting thorough psychosocial assessments, developing care plans and providing necessary interventions identified during assessment with complex client populations that may have, among other things, inadequate coping skills, severe emotional disorders, developmental disabilities, mental illnesses, and/or unstable housing
• Considerable knowledge of a wide range of psychosocial challenges and familiarity with behavioral health diagnoses and treatment
• Proficient with computer programs such as Microsoft Excel, Outlook, Word, and PowerPoint

Hybrid Virtual Work

This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.