Behavioral Health Care Manager (LMSW/LCSW)

Medical Director Services PC; Douglasville (GA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Medical Director Services PC seeks a Behavioral Health Care Manager (BHCM) to support its Collaborative Care Model (CoCM) across Skilled Nursing Facilities in Georgia. The BHCM will engage residents with depression and anxiety, coordinate care with PCPs and a consulting psychiatrist, and track outcomes using validated tools.

The role emphasizes telephonic/virtual outreach, time-management across multiple facilities, and compliant EMR documentation to ensure high-quality, measurable care in a

Qualifications

• Active Georgia license as LMSW under supervision or LCSW eligible for independent practice.
• Experience in behavioral health, SNF/long-term care, or care management preferred.
• Strong communication and collaboration skills; able to work across facilities.

Responsibilities

• Conduct resident outreach and follow-up primarily via telephonic/virtual methods.
• Administer and track PHQ-9, GAD-7, and other screening tools.
• Maintain a behavioral health registry and monitor clinical outcomes.
• Provide brief, evidence-based interventions (behavioral activation, supportive counseling, motivational interviewing).
• Collaborate with SNF nursing staff, PCPs, and care teams.
• Present cases during weekly psychiatric case reviews and implement recommendations.
• Track and document time/services in compliance with CoCM billing.
• Ensure accurate, timely EMR documentation.

Skills

LMSW (supervised)

LCSW (independent)

Behavioral health care management

Interdisciplinary collaboration

High-volume caseload management

EMR/documentation proficiency

Tools

EMR systems

Job description

Behavioral Health Care Manager (LMSW/LCSW) – SNF | CoCM Program

Overview:

We are an established SNF physician group seeking a Behavioral Health Care Manager (BHCM) to support our Collaborative Care Model (CoCM) program across Skilled Nursing Facilities (SNFs) in Georgia. This role focuses on managing residents with depression, anxiety, and other behavioral health conditions through a structured, team-based model in partnership with primary care providers and a consulting psychiatrist.

This is a high-impact, population health role centered on resident engagement, care coordination, and outcomes tracking.

Responsibilities:

• Conduct resident outreach and follow-up (primarily telephonic/virtual; coordinate with on-site SNF staff)

• Administer and track PHQ-9, GAD-7, and other screening tools

• Maintain a behavioral health registry and monitor clinical outcomes

• Provide brief, evidence-based interventions (behavioral activation, supportive counseling, motivational interviewing)

• Collaborate closely with SNF nursing staff, PCPs, and care teams

• Present cases during weekly psychiatric case reviews and implement recommendations

• Track and document time and services in compliance with CoCM billing requirements

• Ensure accurate, timely, and compliant EMR documentation

Qualifications:

• Active Georgia license as:

  • LMSW (under appropriate supervision) or

  • LCSW (independent practice eligible)

• Experience in behavioral health, SNF/long-term care, or care management preferred

• Strong communication and interdisciplinary collaboration skills

• Ability to manage a high-volume caseload

• Comfortable working across multiple facilities and care teams

• Proficiency with EMRs and documentation workflows

What Success Looks Like

• High resident engagement and follow-up compliance

• Improvement in PHQ-9/GAD-7 scores and behavioral health outcomes

• Strong collaboration with facility staff and providers

• Accurate documentation supporting CoCM billing and quality standards

Work Environment:

• Hybrid role supporting multiple SNFs across Georgia

• Team-based model including:

  • Primary Care Providers (MD/DO/NP/PA)

  • Consulting Psychiatrist

  • SNF nursing and administrative staff

Compensation & Growth

• Competitive salary based on licensure (LMSW vs LCSW) and experience

• Great clinical resources, training and structured supervision available

• Opportunity to grow within a scalable, team-based behavioral health program

Why Join Us:

• Help bring behavioral health access to underserved SNF populations

• Work within an innovative, evidence-based care model

• Be part of a rapidly growing program with strong clinical support