Behavioral Health Care Coordination Specialist I/II

CO00 Children's Hospital Medical Center; United States; On-site; USD 30,555 - 41,162; Full time

Job summary

CO00 Children's Hospital Medical Center is seeking a Behavioral Health Care Coordination Specialist to develop and implement care plans while facilitating support for youth and families. Candidates must have the ability to work in various counties including Clermont and Brown, and possess relevant experience in behavioral health.

This full-time role includes a pay range of $22.18/hr to $29.88/hr with additional benefits outlined. The ideal candidate will demonstrate care coordination skills and community resource development.

Qualifications

• Must have reliable transportation; work involves field service in Clermont, Brown, Adams, and Scioto counties.
• Requires relevant experience in behavioral health care coordination.

Responsibilities

• Develop and implement individual crisis and safety plans.
• Manage and monitor care plan implementation.
• Integrate evidence-based strategies into Child and Family Team meetings.
• Develop community resources to meet identified needs.

Skills

Behavioral Health Care Coordination

Meeting Facilitation

Community-based Work

Education

High School Graduate or Equivalent

Bachelor's Degree

Master's Degree

Job description

Job Responsibilities

• Develop and implement individual crisis and safety plans in conjunction with youth and family.
• Facilitate referrals and linkages, monitor care plan implementation.
• Manage 1915(c) Waiver funds ensuring prior authorization and ODM approval.
• Ensure referrals and linkages with appropriate assessments, support, and services.
• Respect youth and family rights to define goals and choose providers; monitor for family‑friendly, culturally competent supports.
• Conduct member outreach, assessments, and meetings in person or virtually based on preference.
• Operate at intensive‑care coordination (ICC) ratio 1:10; moderate‑care coordination (MCC) ratio 1:20; caseloads may mix ICC and MCC.
• Integrate evidence‑based strategies into Child and Family Team (CFT) meetings; demonstrate behavioral health management skills.
• Implement/document patient response to individualized care plans; complete behavioral assessments.
• Participate in regular team planning meetings; engage newly referred youth and family in care coordination.
• Partner with family to develop a Child and Family‑Centered Care Plan (CFCCP); identify client family team.
• Facilitate CFT meetings at least monthly, more frequently as needed.
• Complete comprehensive assessments including Child and Adolescent Needs and Strength (CANS) assessments.
• Engage youth and family in forming their unique CFT and preparing them as partners.
• Convene CFT meetings, ensuring convenience for family; implement trauma‑informed care principles and culturally responsive approach.
• Coach and develop new staff; enhance quality in care planning and relationship management.
• Coordinate care with all partners, including physical health providers and school personnel.
• Communicate ongoing CFCCP implementation progress; obtain cooperation and approval.
• Develop community resources to meet identified needs.
• Demonstrate higher engagement with patients and family; increase CFT participation.
• Accurately document patient care plans; bill for care coordination activities.
• Maintain quality documents, attendance records, and approvals in youth EHR; ensure CFCCP signed by youth, caregivers, and care coordinator within two weeks of meeting.
• Provide CFCCP to Aetna for quality review; initiate authorization process per ODM timeframe.
• Develop SMART goals with measures for achievement.
• Act as consultant for enhancements to materials and EHR documentation standards.

Job Qualifications

• Must have reliable transportation; 60% of work in field serving Clermont, Brown, Adams, and possibly Scioto counties.
• Behavioral Health Care Coordination Specialist I: high school graduate or equivalent with 3+ years relevant experience OR bachelor’s degree with 1-year relevant experience.
• Behavioral Health Care Coordination Specialist II: bachelor’s degree with 2+ years relevant experience and training or master’s degree with 1 year experience in family systems, community systems & resources, case management, child & family counseling or therapy, child protection, or child development.
• May require clinical license, certification, or training.
• Preferred experience: wraparound, meeting facilitation, community‑based work.

Benefits

• Pay range: Specialist I $22.18/hr - $27.73/hr; Specialist II $23.90/hr - $29.88/hr.
• Primary location: Vernon Manor.
• Schedule: full‑time, day shift.
• Weekly hours: 40.

EEO Statement

Cincinnati Children’s is a proud Equal Opportunity Employer committed to creating an environment of dignity and respect for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability, or veteran status.