Behavioral Health Associate - Days

Tufts Medicine Behavioral Health Hospital; Malden (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

Tufts Medicine Behavioral Health Hospital in Malden, MA invites a dedicated Behavioral Health Associate to join a full-time day shift. Three weeknights and every other weekend create a predictable schedule while you provide compassionate, patient-centered care under clinical or nursing leadership.

You will assist patients with daily living activities, perform safety checks, document care promptly, and communicate observations to the nursing team.

Qualifications

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.

Responsibilities

• Demonstrate a sense of urgency related to patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Conduct safety checks and ensure supervision at 15-minute intervals as needed.
• Document timely, accurate and appropriate clinical information in the patient's medical record.
• Assist in providing a safe, secure and comfortable environment for patients, family members and staff.
• Interact with patients, observe behaviors and communicate significant observations to nursing staff.
• May assist patients with activities of daily living (toileting, bathing, dressing, etc.).
• May obtain vital signs and document in patient records.
• Facilitate patient educational-rehabilitative groups covering social skills, coping, anger management and independent living skills.
• Engage patients in activities to achieve treatment goals and complete required documentation.

Skills

Patient safety

Empathy

Customer service

Communication

Team collaboration

Education

High school diploma

Job description

Overview

Behavioral Health Associate (BHA) – Tufts Medicine Behavioral Health Hospital

This is a full-time day shift position, 3 weeknights plus every other weekend.

Our BHAs are r esponsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand‑alone behavioral health company in the U.S.

Overview

Behavioral Health Associate (BHA) – Tufts Medicine Behavioral Health Hospital

This is a full-time day shift position, 3 weeknights plus every other weekend.

Our BHAs are r esponsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand‑alone behavioral health company in the U.S.

Acadia Healthcare’s purpose is to Lead Care With Light and our mission is to be a world‑class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.

Tufts Medicine, a leading integrated academic health system in Massachusetts, and Acadia Healthcare, the largest standalone provider of behavioral health services in the U.S., have partnered to create the Tufts Medicine Behavioral Health Hospital, a state‑of‑the‑art, 144‑bed facility in Malden, Massachusetts. Slated to open in February 2026, this hospital is designed to address the growing need for high‑quality behavioral health services in the region.

The Tufts Medicine Behavioral Health Hospital will serve as a center of excellence, offering inpatient and intensive outpatient programs for patients of all ages. Additionally, it will function as a teaching hospital, providing a vital training site for future behavioral health professionals, including students and residents from the Tufts University School of Medicine. This initiative aims to address the regional shortage of behavioral health clinicians while ensuring a continuum of care for patients and their families.

Responsibilities

ESSENTIAL FUNCTIONS:

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well - being of patients and provide a positive, supportive and structured environment .
• Responsibl e for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with indivi dualized supervision guidelines as needed.
• Document timely , accurate and appropriate clinical information in patient's medical record .
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff .
• Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
• May o btain patient's vital signs, height and weight as assigned and document in patient record.
• Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation . Assist with follow‑up and paperwork as required on incidents and events that may take place in the facility.
• May p rovide transportation f or patient or coordinate transportation with appropriate staff member .
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Qualifications

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.

Licenses/Designations/Certifications

• CPR and de‑escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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