Behavioral Health Aide

Maybelle Center; Portland (OR); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Health insurance

401(k) matching

Generous PTO policy

Meal provided during shift

Job summary

EmergencyMD in Portland, Oregon, is seeking a Behavioral Health Aide responsible for providing direct care and supportive interventions to residents. The position involves assisting with skill-building, crisis response, and documentation of service provision, all while collaborating with a care team. Ideal candidates must have a high school diploma and a minimum of two years of experience with behavioral health needs. The role offers competitive pay and a supportive work environment with benefits such as health insurance and generous paid time off.

Qualifications

• Minimum of two years of experience with adults with severe mental illness preferred.
• Ability to read, write, and communicate effectively in English.
• First Aid Certification preferred.

Responsibilities

• Provide interventions as outlined in Behavior Support Plans.
• Assist residents with grooming and hygiene tasks.
• Monitor and support residents for behavioral health changes.

Skills

Knowledge of trauma-informed care

Strong interpersonal skills

Flexibility in time management

Ability to provide compassionate care

Education

High school diploma or GED

Tools

Electronic Health Record systems

Job description

Everyone deserves a home, and a family, where they are valued, cared for and supported to live their most independent and fulfilling lives. The Behavioral Health Aide provides direct care and supportive interventions to residents, guided by Individual Services Plans and Behavior Support Plans. This role includes assisting with skill-building, crisis response, monitoring safety, and ensuring compliance with regulatory requirements. As the Behavioral Health Aide, you will work as part of a cohesive and interdisciplinary resident care team, supporting nursing services in delivering comprehensive, holistic health models. You will actively collaborate with team members, external partners, and residents to promote recovery and stability in a respectful and culturally sensitive manner.

Duties and Responsibilities:

• Provide interventions as outlined in Behavior Support Plans and Service Plans.
• Complete accurate and timely documentation of service provision in each resident's Electronic Health Record.
• Read and follow Temporary Service Plans for each resident daily.
• Deliver individual or group skills training and support in areas such as self-care, hygiene, and community resource utilization.
• Assist residents with grooming and hygiene tasks.
• Encourage and support residents to bathe.
• Prompt and support residents to get their medications as prescribed.
• Assist with passing out meal trays and setting up trays for residents with physical impairments.
• Monitor and support residents for behavioral health changes, escalating concerns to the care team as needed.
• Prompt and assist residents to attend appointments and activities.
• Monitor and support residents experiencing behavioral health symptoms.
• Provide emotional support to residents experiencing mental health symptoms.
• Provide feedback on the efficacy of Behavior Support Plans and Service Plans.
• Assist residents with organizing their living spaces and perform light housekeeping tasks, including cleaning biohazards.
• Participate in care conferences and provide input into resident care plans.

Crisis Intervention and Safety

• Assist in crisis situations by following emergency protocols and supporting traumainformed responses.
• Implement de-escalation techniques and non-violent interventions to promote safety for residents and staff.
• Participate in fire safety drills and maintain familiarity with evacuation procedures.
• Monitor and support residents expressing thoughts of self-harm, escalating concerns to the care team as needed.
• Document incidents promptly according to facility protocols in Incident Reports.

Collaboration and Communication

• Coordinate with oncoming shifts to ensure smooth transitions and consistent care.
• Model and provide training to other staff regarding behavioral health interventions.
• Attend facility-wide huddles between shifts.
• Communicate and collaborate with other members of the Behavioral Health department and attend departmental meetings monthly.
• Facilitate treatment and continuity of care by collaborating with community partners, legal representatives, guardians, and other stakeholders.
• Provide consultation and maintain effective communication with County representatives and other external agencies.
• Uphold a dignified and caring atmosphere for residents, families, visitors, and staff.
• Maintain a safe and secure working environment while protecting residents and community information.
• Actively engage in training, in-services, and meetings.
• Monitor iAlert and other communication equipment at all times while on shift.
• Assist with projects and perform related duties as assigned.

Skill Profile

• Knowledge of trauma-informed care, mental health, and substance abuse recovery principles.
• Strong interpersonal and communication skills, including active listening and the ability to build trust and rapport with residents and colleagues.
• Uphold confidentiality, ethics, and respect with all individuals.
• Proficiency in documenting care activities, using electronic health records, and following written and oral instructions.
• Flexibility and creativity in time management, problem-solving, and adapting to new skills and techniques.
• Commitment to person-centered care, trauma-informed practices, and professional workplace conduct, including adherence to HIPAA compliance and privacy standards.
• Ability to work effectively both independently and as part of a team.
• Ability to stay calm under pressure and manage challenging behaviors with empathy.
• Provide compassionate, culturally competent care while maintaining professional boundaries.

Qualifications / Requirements

• High school diploma, GED, or equivalent required.
• Minimum of two years of experience working with adults with severe persistent and mental illness, behavioral health needs, houselessness, or substance use disorders preferred.
• Ability to read, write, and communicate effectively in English.
• Proficiency in using computers for documentation and communication.
• First Aid Certification preferred.
• Additional certifications in mental health care, trauma-informed care, or de-escalation techniques preferred.
• Completion of all mandated training by Oregon DHS.
• Adherence to work schedules, attendance requirements, and completion of required certifications and continued education.
• Required to wear an assigned name tag and carry community keys, an iAlert device, a walkie-talkie, and a gait belt during shifts for safety and compliance.

Physical Requirements

• Occasionally support residents with mobility and care needs, including walking stairs (up to four flights).
• Regularly required to use hands to finger, handle/feel, and to talk and hear.
• Frequently required to sit for extended periods and reach with hands and arms.
• Occasionally required to stand; walk and stoop, kneel, and crouch.
• Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

Benefits / Perks

• Health insurance (paying 100% of the employee's health premiums and offering dependent coverage options).
• Employer Paid Life and Disability Insurance ($50,000 Life policy).
• 401(k) option available upon 60 days of service and matches employee contribution $1/$1 up to 4%.
• Monthly Tri-Met or parking pass.
• Generous PTO policy (27 days of Paid time off and additional 10 paid holidays).
• Employee Assistance Program.
• Flexible Spending Account.
• Meal provided while on site during the work shift.

Compensation

Range - $22.00 - $26.00 per hour (shift differential from 6pm to 6am)

Schedule

Sunday through Thursday

2:00pm to 10:30pm (Swing)

or

10:00pm-06:30am (NOC)

A Note to Potential Candidates

Studies have shown that women, trans, nonbinary, BIPOC, and other candidates from most-impacted communities are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that is welcome. We would strongly encourage you to apply, even if you feel you do not meet every one of the qualifications described.

Maybelle Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other protected characteristic.

We are proud to be an Equal Employment Opportunity Employer.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].

Requires passing pre-employment background check.