Behavioral Crisis Technician

Nexus Health Systems; San Antonio (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare organization in San Antonio is seeking a Behavioral Crisis Technician dedicated to providing support for adolescent patients in a therapeutic environment. This hands-on role involves monitoring and de-escalating behavioral crises, reinforcing coping strategies, and collaborating closely with healthcare professionals. Candidates should have a high school diploma and be comfortable working with adolescents in high-acuity settings. Experience in behavioral health is preferred, along with strong communication and crisis management skills. CPI certification is a plus.

Qualifications

• Experience in behavioral health, residential treatment, or healthcare preferred.
• Experience working with adolescents strongly preferred.
• CPI certification preferred or willingness to obtain.

Responsibilities

• Monitor patient behavior and proactively identify signs of escalation.
• Utilize trauma-informed verbal de-escalation techniques.
• Respond to behavioral crises using approved intervention strategies.
• Document incidents, interventions, and patient interactions accurately.

Skills

Behavioral health experience

Crisis management skills

Interpersonal communication

Calmness in crisis situations

Empathy towards adolescents

Education

High school diploma or equivalent

Job description

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Behavioral Crisis Technician

Full Time Technical San Antonio, TX, US

2 days ago Requisition ID: 2056

Behavioral Crisis Technician

Nexus Neurorecovery Center – San Antonio, TX
Adolescent Residential Treatment (Female Population)

About Us

Nexus Neurorecovery Center – San Antonio provides specialized residential care for adolescents with complex neurological, behavioral, and mental health needs. Our adolescent program supports female patients requiring structured, therapeutic interventions in a safe and compassionate environment.

Our team is dedicated to helping patients stabilize, build coping skills, and progress toward long-term success—because at Nexus, we’re rebuilding lives.

Position Summary

The Behavioral Crisis Technician (BCT) is a vital, hands‑on role responsible for maintaining a safe, structured, and therapeutic environment for adolescent patients. This position focuses on preventing, de‑escalating, and managing behavioral crises while supporting daily programming and patient care.

This role is ideal for individuals with experience in behavioral health, residential treatment, EMS, or direct care who are comfortable working in high‑acuity behavioral environments.

Key Responsibilities

Behavioral Management & Crisis Response

Monitor patient behavior and proactively identify signs of escalation

Utilize trauma‑informed verbal de‑escalation techniques

Respond to behavioral crises using approved intervention strategies

Assist with safe physical interventions when necessary, following training and protocols

Maintain structure within the residential unit and support daily schedules

Reinforce program expectations, boundaries, and coping strategies

Build professional, supportive relationships with adolescent patients

Promote a safe and respectful environment for all residents

Assist with activities of daily living (ADLs) as appropriate

Support participation in group programming and therapeutic activities

Observe and document behaviors, triggers, and progress

Work closely with nursing, therapists, and behavioral health leadership

Communicate changes in patient condition or behavior in real time

Participate in shift huddles and care coordination

Documentation & Compliance

Accurately document incidents, interventions, and patient interactions

Follow all safety protocols, policies, and regulatory requirements

Maintain confidentiality in accordance with HIPAA

Ideal Background

We are seeking candidates who are confident, composed, and able to manage challenging behaviors in adolescent populations, including:

Behavioral Health Technicians / Psychiatric Technicians

Residential Treatment Staff

Direct care professionals with experience in youth services

Qualifications

High school diploma or equivalent required

Experience in behavioral health, residential treatment, or healthcare preferred

Experience working with adolescents strongly preferred

CPI (Crisis Prevention Institute) certification preferred (or willingness to obtain)

Strong interpersonal, communication, and de‑escalation skills

Ability to remain calm and effective in crisis situations

Physical Requirements

Ability to remain active (standing/walking) for extended periods

Ability to safely assist with patient handling and crisis intervention

Must be able to respond quickly in emergency situations