Behavioral Case Manager (Pediatrics)

Optum; Everett (WA); On-site; USD 59,500 - 116,600; Full time

Benefits offered by this job

Sign-On Bonus

Job summary

Optum in Everett, WA is seeking a licensed mental health clinician to support a patient caseload, coordinating care with medical and behavioral health providers and delivering evidence-based psychosocial treatments.

The role includes screening, assessment, education for patients and families, and documenting in the EHR with options for in-clinic, video, or telephone encounters. Master’s-level licensure and 2+ years of post-graduate experience are required.

Qualifications

• Master's degree in a mental health-related field.
• LICSW, LM (LMHC), or LF (LMFT) licensure.
• AHA-BLS certification.
• 2+ years of post-graduate experience.

Responsibilities

• Support the mental and physical health care of patients on an assigned patient caseload.
• Coordinate care with the patient's medical provider and other mental health providers.
• Screen and assess patients for common mental health disorders and follow-up care.
• Provide patient and family education about mental health disorders and treatments.
• Track treatment response and monitor patients for changes in symptoms or side effects.
• Support psychotropic medication management as prescribed.
• Facilitate referrals to evidence-based psychosocial treatments.
• Document progress and treatment recommendations in the EHR.

Skills

Care coordination

Counseling

Communication

Team collaboration

Education

Master's degree in a mental health-related field

Tools

AHA-BLS certification

Job description

Overview

$10,000 Sign-On Bonus for External Candidates!

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Responsibilities

• Support the mental and physical health care of patients on an assigned patient caseload. Closely coordinate care with the patient's medical provider and, when appropriate, other mental health providers
• Screen and assess patients for common mental and health disorders. Facilitate patient engagement and follow-up care
• Provide patient and family education about common mental health disorders and the available treatment options
• Systematically track treatment response and monitor patients (via video, in person or by telephone) for changes in clinical symptoms and treatment side effects or complications
• Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment
• Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g., positive parenting support or anxiety management) as clinically indicated
• Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person or via Electronic Health Record
• Track patient follow up and clinical outcomes using a registry; document in-person and telephone encounters in the registry and use the system to identify and re-engage patients
• Document patient progress and treatment recommendations in the EHR and other required systems to be shared with medical providers, psychiatric consultant, and other treating providers
• Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care
• Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, mental health specialty care)
• Provide brief, in-person individual interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, parenting support, or other treatments as appropriate
• Performs other duties as assigned

Qualifications

Required Qualifications:

• Master's degree in a mental health-related field
• LICSW, LM (LMHC), or LF (LMFT)
• AHA-BLS certification
• 2+ years of post-graduate experience

Preferred Qualifications:

• LSWAIC, LMHCA, or LMFTA
• Experience working with children and adolescents, and their families
• Experience with assessment and treatment planning for common mental health disorders
• Demonstrated ability to collaborate and communicate effectively in a team setting
• Ability to maintain effective and professional relationships with patients and other members of the care team
• Ability to effectively engage patients in a therapeutic relationship, when appropriate
• Ability to work with patients by telephone and video, as well as in person
• Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., positive parenting support or anxiety management)

Compensation and Benefits

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to salary, UnitedHealth Group offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).