Behavioral Case Manager (Pediatrics)

Optum; Everett (WA); Hybrid; USD 60,000 - 117,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Optum is hiring a Behavioral Health Care Manager (Pediatrics) to join the Collaborative Care team. The role focuses on coordinating mental and physical health care for pediatric patients with their medical providers and psychiatric consultants, across in-person and telehealth visits.

Qualifications include a Master's in a mental health field, licensure, and 2+ years post-graduate experience. The position offers a $10,000 sign-on bonus for external candidates and a comprehensive benefits package.

Qualifications

• Master's degree in a mental health-related field required.
• Experience with care coordination and team communication.
• Familiarity with EHR systems and psychosocial treatments.

Responsibilities

• Coordinate mental and physical health care for pediatrics patients with the primary care team.
• Screen and assess for mental health disorders and engage patients and families.
• Track treatment response and document in EHR; facilitate referrals as needed.
• Support medication management and discuss treatment options with the care team.

Skills

Team collaboration

Care coordination

Patient engagement

Communication

Education

Master's degree in a mental health-related field

Tools

EHR systems

Job description

$10,000 Sign-On Bonus for External Candidates!

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The Behavioral Health Care Manager (Pediatrics) is a core member of the Collaborative Care team, including the patient's medical provider and psychiatric consultant, as well as the larger primary care team. The Behavioral Health Care Manager is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient's medical provider and, when appropriate, other mental and medical health providers.

Primary Responsibilities:

• Support the mental and physical health care of patients on an assigned patient caseload. Closely coordinate care with the patient's medical provider and, when appropriate, other mental health providers
• Screen and assess patients for common mental and health disorders. Facilitate patient engagement and follow-up care
• Provide patient and family education about common mental health disorders and the available treatment options
• Systematically track treatment response and monitor patients (via video, in person or by telephone) for changes in clinical symptoms and treatment side effects or complications
• Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment
• Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g.e.g., positive parenting support or anxiety management) as clinically indicated
• Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person or via Electronic Health Record
• Track patient follow up and clinical outcomes using a registry; document in-person and telephone encounters in the registry and use the system to identify and re-engage patients
• Document patient progress and treatment recommendations in EHR and other required systems to be shared with medical providers, psychiatric consultant, and other treating providers
• Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care
• Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, mental health specialty care)
• Provide brief, in-person individual interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, parenting support, or other treatments as appropriate
• Performs other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications - External

Required Qualifications:

• Master's degree in a mental health-related field
• LICSW, LM (LMHC), or LF (LMFT)
• AHA-BLS certification
• 2+ years of post-graduate experience

Preferred Qualifications:

• LSWAIC, LMHCA, or LMFTA
• Experience working with children and adolescents, and their families
• Experience with assessment and treatment planning for common mental health disorders
• Demonstrated ability to collaborate and communicate effectively in a team setting
• Ability to maintain effective and professional relationships with patient and other members of the care team
• Ability to effectively engage patients in a therapeutic relationship, when appropriate
• Ability to work with patients by telephone and video, as well as in person
• Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., positive parenting support or anxiety management)

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.