Behavioral Aide

Maybelle Center; Portland (OR); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Shift differential 6pm–6am

Job summary

Maybelle Center is hiring a Behavioral Health Aide in Portland, OR. You will provide direct care and support under Behavior Support Plans, collaborating with an interdisciplinary team to promote recovery and stability.

The role involves documentation in electronic health records, crisis intervention, and daily living support. Requires high school diploma or GED, English proficiency, and Oregon DHS training completion.

Qualifications

• High school diploma, GED, or equivalent required.
• Minimum of two years of experience with adults with serious mental illness or behavioral health needs preferred.
• Ability to read, write, and communicate effectively in English.
• Proficiency with computers for documentation and communication.
• First Aid Certification preferred.
• Additional mental health care or de-escalation certifications preferred.
• Completion of all mandated Oregon DHS training.
• Adherence to schedules and required certifications/education.
• Wear assigned name tag and carry keys, iAlert, walkie-talkie, and gait belt during shifts.

Responsibilities

• Provide interventions as outlined in Behavior Support Plans and Service Plans.
• Document care provision accurately in residents' Electronic Health Records.
• Read and follow Temporary Service Plans daily.
• Deliver individual or group skills training in self-care and hygiene.
• Assist residents with grooming, hygiene, and bathing.
• Support residents to take medications as prescribed.
• Assist with meal trays and setup for residents with impairments.
• Monitor behavioral health changes and escalate as needed.
• Encourage resident attendance at appointments and activities.
• Collaborate with care team and external partners; participate in care conferences and meetings.
• Provide crisis intervention using de-escalation techniques and safety protocols.
• Participate in fire safety drills and incident reporting.
• Maintain a safe, respectful environment and protect resident privacy.

Skills

Trauma-informed care

Mental health

Interpersonal skills

Active listening

Confidentiality & ethics

Documentation in EHR

Teamwork

Calm under pressure

Cultural competence

Problem-solving

Education

High school diploma or GED

First Aid Certification preferred

Oregon DHS mandated training completed

Tools

Electronic Health Records (EHR)

Job description

Everyone deserves a home, and a family, where they are valued, cared for and supported to live their most independent and fulfilling lives. The Behavioral Health Aide provides direct care and supportive interventions to residents, guided by Individual Services Plans and Behavior Support Plans. This role includes assisting with skill-building, crisis response, monitoring safety, and ensuring compliance with regulatory requirements. As the Behavioral Health Aide, you will not only be working as part as a cohesive and interdisciplinary resident care team, but you will also be supporting nursing services in their ongoing endeavor to deliver comprehensive, holistic health models. They will actively collaborate with team members, external partners, and residents to promote recovery and stability in a respectful and culturally sensitive manner.

• Schedule- Sunday through Thursday or Tuesday through Saturday (Day)
• Shifts: 06:00am-02:30pm (Day) 2:00pm to 10:30pm (Swing) or 10:00pm-06:30am (NOC)

Duties and Responsibilities

• Provide interventions as outlined in Behavior Support Plans and Service Plans.
• Complete accurate and timely documentation of service provision in each resident's Electronic Health Record.
• Read and follow Temporary Service Plans for each resident daily.
• Deliver individual or group skills training and support in areas such as self-care, hygiene, and community resource utilization.
• Assist residents with grooming and hygiene tasks.
• Encourage and support residents to bathe.
• Prompt and support residents to get their medications as prescribed.
• Assist with passing out meal trays and setting up trays for residents with physical impairments.
• Monitor and support residents for behavioral health changes, escalating concerns to the care team as needed.
• Prompt and assist residents to attend appointments and activities.
• Monitor and support residents experiencing behavioral health symptoms.
• Provide emotional support to residents experience mental health symptoms.
• Provide feedback on the efficacy of Behavior Support Plans and Service Plans.
• Assist residents with organizing their living spaces and perform light housekeeping tasks, including cleaning biohazards.
• Participate in care conferences and provide input into resident care plans.

Crisis Intervention and Safety

• Assist in crisis situations by following emergency protocols and supporting trauma informed responses.
• Implement de-escalation techniques and non-violent interventions to promote safety for residents and staff.
• Participate in fire safety drills and maintain familiarity with evacuation procedures.
• Monitor and support residents expressing thoughts of self-harm, escalating concerns to the care team as needed.
• Document incidents promptly according to facility protocols in Incident Reports.

Collaboration and Communication

• Coordinate with oncoming shifts to ensure smooth transitions and consistent care.
• Model and provide training to other staff regarding behavioral health interventions.
• Attend facility-wide huddles between shifts.
• Communicate and collaborate with other members of the Behavioral Health department and attend departmental meetings monthly.
• Facilitate treatment and continuity of care by collaborating with community partners, legal representatives, guardians, and other stakeholders.
• Provide consultation and maintain effective communication with County representatives and other external agencies.
• Uphold a dignified and caring atmosphere for residents, families, visitors, and staff.
• Maintain a safe and secure working environment while protecting residents and community information.
• Actively engage in training, in-services, and meetings.
• Monitor iAlert and other communication equipment at all times while on shift.
• Assist with projects and perform related duties as assigned.

Skill Profile:

• Knowledge of trauma-informed care, mental health, and substance abuse recovery principles.
• Strong interpersonal and communication skills, including active listening and the ability to build trust and rapport with residents and colleagues.
• Uphold confidentiality, ethics, and respect with all individuals.
• Proficiency in documenting care activities, using electronic health records, and following written and oral instructions.
• Flexibility and creativity in time management, problem-solving, and adapting to new skills and techniques.
• Commitment to person-centered care, trauma-informed practices, and professional workplace conduct, including adherence to HIPAA compliance and privacy standards.
• Ability to work effectively both independently and as part of a team.
• Ability to stay calm under pressure and manage challenging behaviors with empathy.
• Provide compassionate, culturally competent care while maintaining professional boundaries.

Qualifications/ Requirements:

• High school diploma, GED, or equivalent required.
• Minimum of two years of experience working with adults with severe ad persistent and mental illness, behavioral health needs, houselessness, or substance use disorders preferred. Job Posting- Behavioral Health Aide
• Ability to read, write, and communicate effectively in English.
• Proficiency in using computers for documentation and communication.
• First Aid Certification preferred.
• Additional certifications in mental health care, trauma-informed care, or de-escalation techniques preferred.
• Completion of all mandated training by Oregon DHS.
• Adherence to work schedules, attendance requirements, and completion of required certifications and continued education.
• Required to wear an assigned name tag and carry community keys, an iAlert device, a walkie-talkie, and a gait belt during shifts for safety and compliance.

Physical Requirements:

• Occasionally support residents with mobility and care needs, including walking stairs (up to four flights).
• Regularly required to use hands to finger, handle/feel, and to talk and hear.
• Frequently required to sit for extended periods and reach with hands and arms.
• Occasionally required to stand; walk and stoop, kneel, and crouch.
• Must frequently life and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

Compensation

Starting Range - $22.00 - $26.00/ hour (+ shift differential from 6pm to 6am)

Shifts: 06:00am-02:30pm (Day) 2:00pm to 10:30pm (Swing) or 10:00pm-06:30am (NOC)

* Please specify the shift you are interested in.

About Maybelle Center

Belonging is a basic human need. However, many of us face barriers that keep us from experiencing deep connection with others. Maybelle Center partners with neighbors in downtown Portland to build connection and a sense of belonging through affordable housing and inclusive social events and activities so more of us can experience a healthy, connected life and contribute to a thriving Portland. You can find out how we build belonging on our website: www.maybellecenter.org.

The talented and devoted individuals who work at Maybelle Center bring a passion and commitment to our community every single day - in a sometimes challenging, but always rewarding, environment. We are guided by our core values: 1.) Every person has innate value and is important; 2.) It is a fundamental need to be socially connected with other humans; 3.) We all have something to offer and places where we can learn and grow - we are continually learning together. Job Posting- Behavioral Health Aide

A Note to Potential Candidates:

Studies have shown that women, trans, nonbinary, BIPOC, and other candidates from most-impacted communities are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that is welcome. We would strongly encourage you to apply, even if you feel you do not meet every one of the qualifications described. Maybelle Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other protected characteristic.

We are proud to be an Equal Employment Opportunity Employer.

Requires passing pre-employment background check.