BEER-WINE-LIQR/SPECIALTY WINE STEWARD

Kroger; Indianapolis (IN); Vor Ort; USD 20.664 - 27.552; Teilzeit

Benefits dieser Stelle

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Zusammenfassung

A major grocery retailer is seeking customer-focused associates to ensure customer satisfaction through exceptional service in a clean environment. Responsibilities include engaging with customers, assisting with product inquiries, and maintaining store inventory. The ideal candidate will have prior customer service experience, and the position offers flexible scheduling, healthcare coverage, and opportunities for tuition reimbursement. Join a company that values respect, integrity, and community involvement.

Qualifikationen

• Must be 21 years of age with previous comparable experience.
• Able to perform essential functions with or without reasonable accommodation.

Aufgaben

• Provide exceptional customer service in a safe and clean environment.
• Follow company policies and procedures while assisting customers.
• Engage and upsell products while conducting tastings and demos.

Kenntnisse

Customer service

Professional conduct

Inventory management

Jobbeschreibung

As an associate of Kroger, the basic objective of your position is to highly satisfy our customers by providing exceptional customer service in a safe and clean environment to ensure the customer’s return visit. We accomplish this in many ways including, but not limited to: treating our customers and employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing, and role‑modeling and demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Must be 21 years of age.
• Conduct yourself in a professional manner, displaying a positive attitude and speaking highly of the company in the presence of customers or other employees.
• Respond to customers’ questions and requests in a courteous and helpful way.
• Follow all company policies and procedures.
• Understand and adhere to the shrink guidelines.
• Remove merchandise from the pallet and sort into groups according to which area of the store it is stocked.
• Load merchandise onto carts to be placed on designated shelves, either in the back room or onto the sales floor for proper display.
• Follow merchandizing plan and guidelines to promote add‑ons.
• Engage and upsell product to customers.
• Conduct wine tasting and demo events according to company plan.
• Communicate and follow up with vendor to maintain proper inventory.
• Read codes on shelves and merchandise labels.
• Manually attach price labels to each item.
• Remove merchandise from the back room for stocking on sales floor shelves and build special sales displays on the sales floor.
• Operate a manual pallet‑jack.
• Operate the powered pallet stacker or "straddle stacker" (if over 18 years of age).
• Check a price by knowing the location of all items.
• Take trash to dumpster.
• Operate the baler (if at least 18 years old).
• Sweep and/or mop spills.
• Climb a ladder, as much as 10 ft. above floor level to hang signs and change light bulbs.
• Help prepare for inventory.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Previous comparable experience.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
• Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!