Beer Den/Wine Clerk

Lowes Foods; Greensboro (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Lowes Foods in Greensboro, NC operates the Beer Den/Sunmill Wines, offering guest-focused beer and wine experiences. Clerks educate guests, handle tastings, and maintain attractive displays to drive customer loyalty and profits.

This role emphasizes product knowledge, customer service, and teamwork, with responsibilities to train peers and ensure compliant, engaging in-store events.

Qualifications

• Customer-facing role experience preferred.
• Ability to explain product attributes and guide selections.
• Willingness to train fellow team members.

Responsibilities

• Educate guests on beer and wine attributes and guide their selections.
• Display and maintain signage, prices, flyers, and other marketing materials.
• Maintain sanitation and appearance of the Beer Den/Sunmill Wines.
• Coordinate with category managers to ensure correct pricing and selection.
• Train other clerks and ensure accurate information for hosts.
• Conduct tastings and in-store demos as needed.
• Comply with state laws governing sampling, sale and purchase of beer and wine.
• Wash and prepare growlers and fill orders per standards.
• Maintain growler and supplies inventory.
• Announce specials over PA system.
• Perform other duties as assigned by management.

Skills

Customer service

Product knowledge

Training others

Job description

Overview

To grow community through building guest loyalty and maximizing profits by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience.

Responsibilities

• Educate guests on product attributes and information and provide guidance for specific needs/preferences.
• Ensure marketing and brand materials and tools are properly displayed, maintained and utilized including, signage, prices, flyers, etc.
• Maintain the sanitation and appearance of the Beer Den/Sunmill Wines.
• Work with category managers and suppliers to ensure proper pricing and product selection.
• Train other Beer Den/Wine clerks and ensure information is correct and available for all hosts who work in the Beer Den/Sunmill Wines.
• Conduct tastings as needed in the Beer Den/Sunmill Wines as well as for in-store demos or promotions.
• Follow all state laws governing the sampling, sale and purchasing of beer and wine.
• Wash and prepare growlers according to established practices.
• Fill growlers upon request by the guest according to established filling, sealing and labeling standards.
• Maintain inventory of growlers, glass, lids and all other Beer Den and wine supplies through monitoring and ordering.
• Announce specials and sale information on the PA system.
• Perform all other duties as assigned by management.