Become a Luxury Brand Evaluator in St Louis, US

CXG

Creve Coeur (MO)

Hybrid

USD 21,000 - 39,000

Full time

4 days ago
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Benefits offered by this job

Iconic brands
Flexible assignments
Purchase reimbursement
CXG Live platform

Job summary

CXG is a global leader in customer experience, connecting premium brands with evaluators. As an Evaluator, you will visit luxury stores or assess online experiences, providing firsthand feedback on ambiance and service quality via our questionnaires.

Flexible assignments let you choose missions that fit your interests, with compensation for your time and input and potential reimbursement on purchases. Join CXG Live to manage missions on the go.

Qualifications

  • Must be 18 years or older.
  • Current customer of premium and luxury brands.
  • Not currently under contract with any retail brands, to ensure impartiality.
  • Punctual, organized, detail-oriented, and reliable.
  • Observant and passionate about customer experience.
  • No prior experience is required; we value honest feedback from genuine customers.

Responsibilities

  • Choose assignments - align your missions with your preferences and profile.
  • Visit luxury stores or evaluate online - engage with sales associates in-store or online from home
  • Observe carefully - check ambiance, service quality, and overall customer experience
  • Provide honest feedback - share observations through questionnaires

Skills

Attention to detail
Reliability
Punctual
Observant
Customer-centric

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.

About the Role:
  • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
  • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide
What you will be doing:
  • Choose your assignments - align your missions with your personal preferences and profile
  • Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
  • Observe carefully - check the ambiance, service quality, and overall customer experience
  • Provide honest feedback - use our platform to share your observations through questionnaires
Perks of the Role:
  • Collaborate with iconic brands across industries
  • Flexible assignments tailored to your interests
  • Compensation for your time and input, with the potential for reimbursement on purchases
  • A user-friendly platform for managing missions and feedback
Compensation:
  • Non-Purchase Evaluations: Earn a fee based on mission complexity
  • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements
  • Must be 18 years or older
  • Current customer of premium and luxury brands
  • Not currently under contract with any retail brands, to ensure impartiality
  • Punctual, organized, detail-oriented, and reliable
  • Observant and passionate about customer experience
  • No prior experience is required; we value honest feedback from genuine customers
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