Become a Luxury Brand Evaluator in Miami, US

CXG; Boca Raton (FL); On-site; USD 21,000 - 41,000; Full time

Benefits offered by this job

Collaborate with iconic brands

Flexible assignments

Purchase reimbursement potential

CXG Live platform for missions

Job summary

CXG seeks enthusiastic evaluators to assess luxury brand experiences across retail and online channels. You will choose missions that match your interests, visit stores or evaluate online, and provide detailed feedback on ambiance, service quality, and the customer journey.

Applicants should be 18+ (21+ in the US), have a genuine interest in luxury brands, and be reliable and observant. No prior experience is required; compensation is mission-based with potential reimbursements, supported by CXG

Qualifications

• Must be 18 years or older (21+ in the United States).
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience required; honest feedback from genuine customers is valued.

Responsibilities

• Choose assignments and align missions with personal preferences and profile.
• Visit luxury stores or evaluate online from home, engaging with sales staff or online.
• Observe ambiance, service quality, and overall customer experience.
• Provide honest feedback via questionnaires on the platform.

Skills

Customer experience

Attention to detail

Reliability

Observant

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.

About the Role:

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide

What you will be doing:

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires

Perks of the Role:

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback

How to Join the CXG Community:

• Register: sign up at live.cxg.com and confirm your email
• Complete your profile: fill out your details to 100% and get verified
• Get certified: pass the General Certification to access missions
• Apply for missions: explore assignments with brands that excite you
• Start evaluating: begin making a difference in the luxury market

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years or older (21 years or older in the United States)
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers