Become a Luxury Brand Evaluator in Jacksonville, US

CXG; Florida; Remote; USD 21,000 - 55,000; Part time

Benefits offered by this job

Flexible assignments

Compensation for time and input

Purchases reimbursement potential

CXG Live platform

Job summary

CXG is seeking luxury brand evaluators to discreetly assess customer experiences across in-store and online channels. You will visit boutiques or evaluate online interactions and provide honest feedback through our questionnaires.

This flexible role lets you choose assignments, work at your pace, and earn compensation for your time. No prior experience required; must be 18+ (21+ in US) and comfortable with premium brands.

Qualifications

• Must be 18 years or older (21 years or older in the United States).
• No prior experience required; we value honest feedback from genuine customers.
• Ability to provide clear, constructive feedback on customer experiences.
• Comfort with evaluating luxury brands across stores and online.
• Platform CXG Live is used to manage missions and feedback.

Responsibilities

• Choose assignments that fit your preferences and profile.
• Visit luxury stores or evaluate online and engage with sales associates from home.
• Observe ambiance, service quality, and overall customer experience.
• Provide honest feedback by completing platform questionnaires.

Skills

Attention to detail

Reliability

Observant

Honest feedback

Flexible scheduling

Tools

CXG Live

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

How to Join the CXG Community:

1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

• Must be 18 years or older (21 years or older in the United States).
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.