Become a Luxury Brand Evaluator in Fort Myers, US

CXG

Miromar Lakes (FL)

Hybrid

USD 25,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Collaborate with iconic brands across
Flexible assignments tailored to your 
Compensation for your time and input, 
A user-friendly platform for managing 

Job summary

CXG invites you to turn a passion for luxury into a rewarding part-time role, evaluating customer experiences across fashion, beauty, jewelry, and automobiles.

As a luxury brand evaluator, you will visit boutiques or assess online experiences, then share honest feedback through our questionnaires, shaping service quality.

Expect flexible missions, potential reimbursements on purchases, and a user-friendly CXG Live platform to manage assignments and track feedback.

Qualifications

  • Must be 18+ years old (21+ in the United States).
  • Must be a current customer of premium and luxury brands.
  • Not currently under contract with any retail brands to ensure impartiality.
  • Punctual, organized, detail-oriented and reliable.
  • Observant and passionate about customer experience.
  • No prior experience required; honest feedback valued.

Responsibilities

  • Choose and complete assignments aligned with your preferences and profile.
  • Visit luxury stores or evaluate online and provide feedback via questionnaires.
  • Observe ambiance, service quality, and overall customer experience.
  • Collaborate with brands and complete multiple missions per month.

Skills

Attention to detail
Observant
Punctual
Reliability

Tools

CXG Live

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.

About the Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

  • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
  • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.

2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.

3. Observe carefully - check the ambiance, service quality, and overall customer experience.

4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:
  • Collaborate with iconic brands across industries.
  • Flexible assignments tailored to your interests.
  • Compensation for your time and input, with the potential for reimbursement on purchases.
  • A user-friendly platform for managing missions and feedback.
Compensation:
  • Non-Purchase Evaluations: Earn a fee based on mission complexity.
  • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

  • Must be 18 years or older (21 years or older in the United States).
  • Current customer of premium and luxury brands.
  • Not currently under contract with any retail brands, to ensure impartiality.
  • Punctual, organized, detail-oriented, and reliable.
  • Observant and passionate about customer experience.
  • No prior experience is required; we value honest feedback from genuine customers.
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