Become a Luxury Brand Evaluator in Durham, US

CXG; Durham (NC); Hybrid; USD 17,000 - 34,000; Part time

Benefits offered by this job

Flexible assignments

Compensation for time

Purchase reimbursement

Mobile platform CXG Live

Job summary

CXG in Durham, United States, offers a flexible evaluator role to experience premium brands across fashion, beauty, jewelry, and automobiles. You will visit stores or evaluate online, spending about 20 minutes per assignment, and provide structured feedback through our CXG Live platform.

You choose assignments, work from home or in-store, and join a network of 80,000+ evaluators. No prior experience required; reliability and an eye for customer experience are key.

Qualifications

• 18+ years old (21+ in United States).
• Must be a current customer of premium brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

Responsibilities

• Visit luxury stores or evaluate online interactions and provide feedback.
• Observe ambiance, service quality, and overall customer experience.
• Select assignments aligned with personal preferences and profile.
• Provide feedback through questionnaires on the CXG platform.

Skills

Observation skills

Attention to detail

Reliability

Punctuality

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.

About the Role:

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide

What you will be doing:

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires

Perks of the Role:

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years or older (21 years or older in the United States)
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers