Become a Luxury Brand Evaluator in Charleston, US

CXG; North Charleston (SC); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Collaborate with iconic brands across

Flexible assignments tailored to your 

Compensation for your time and input

Job summary

CXG, a global leader in customer experience for luxury brands, invites you to join as a mystery shopper evaluator. You will visit premium stores or assess online experiences, providing honest feedback on ambiance, service, and customer interaction.

Flexibility with short visits and multiple missions each month suits those who enjoy variety and travel-friendly schedules. No prior experience is required; you only need to be 18+, a genuine customer of premium brands, and reliable.

Qualifications

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not under contract with any retail brands to ensure impartiality.
• Punctual, organized and reliable.
• Observant and passionate about customer experience.
• No prior experience required; genuine customers are valued.

Responsibilities

• Visit luxury stores or evaluate online experiences.
• Observe ambiance, service quality, and overall customer experience.
• Engage with sales associates and collect feedback through our questionnaires.
• Manage missions and submissions via the CXG Live platform.

Skills

Punctual

Detail-oriented

Reliable

Observant

Customer experience

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.

About the Role

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide

What you will be doing

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires

Perks of the Role

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers