Beauty Supervisor-Fox River VS

Victoria's Secret; Appleton (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Victoria's Secret Appleton is seeking a Beauty Supervisor who leads a values-based team to deliver memorable customer and associate experiences, and to grow brand sales. This role partners with the Store Manager or Beauty Manager to execute brand-wide standards in the beauty department.

The Beauty Supervisor drives visual presentation, product storytelling, and selling behaviors, while coaching associates, managing staffing, and maintaining merchandising.

Qualifications

• Experience leading a retail beauty team and store operations.
• Ability to coach associates and deliver customer experiences.
• Visual merchandising and brand execution at the store level.
• Strong communication and collaboration with leadership.

Responsibilities

• Lead and coach associates to deliver exceptional customer experiences.
• Maintain visual merchandising standards and brand presentation.
• Execute daily workforce management to manage labor hours.
• Support product availability and readiness with operations leaders.
• Lead in store events, product launches, and brand education.
• Identify risks and opportunities to improve customer experience.

Skills

Leadership

Customer service

Coaching

Visual merchandising

Store operations

Tools

POS systems

Job description

Description

A Victoria’s Secret & Co Beauty Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for brand and customer experience execution within the store. In higher complexity stores, accountability is shared with and guided by a Beauty Manager. This role reports to the Store Manager or Beauty Manager, as assigned.

Key Responsibilities

The Beauty Supervisor ensures a strong customer and brand environment by supporting a store that delivers a compelling and consistent Beauty experience. They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives. Specifically, the Beauty Supervisor is responsible for executing and maintaining:

• Visual execution within the beauty business
• Product storytelling and selling behaviors that bring the brand to life
• Sales floor and fitting room standards (if applicable)
• Category-level execution aligned to brand priorities and direction
• Partners with Operations Leaders to ensure product availability and readiness
• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing