Beauty Supervisor-Augusta Mall

Victoria's Secret; Augusta, Northern (GA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Victoria's Secret in Augusta, GA seeks a Beauty Supervisor to lead brand and customer experience in-store, delivering exceptional service and driving top-line sales. This role partners with Beauty Manager in higher complexity stores and reports to Store Manager or Beauty Manager to execute brand objectives.

The Beauty Supervisor focuses on visual execution, product storytelling, and coaching associates to maintain merchandising standards, drive selling behaviors, and ensure readiness across the

Qualifications

• Experience leading retail teams and delivering customer-focused experiences.
• Strong ability to coach and develop associates to meet store goals.
• Proven skills in visual merchandising and brand presentation.

Responsibilities

• Lead and deliver exceptional customer experiences and associate development.
• Execute and maintain visual execution and brand standards in-store.
• Coach team through daily tasks: zoning, selling, and product knowledge.

Skills

Leadership

Customer service

Coaching

Visual merchandising

Job description

Description

A Victoria's Secret & Co Beauty Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for brand and customer experience execution within the store. In higher complexity stores, accountability is shared with and guided by a Beauty Manager. This role reports to the Store Manager or Beauty Manager, as assigned.

Key Responsibilities

The Beauty Supervisor ensures a strong customer and brand environment by supporting a store that delivers a compelling and consistent Beauty experience. They ensure both product presentation and selling behaviors reflect the Brand's guidance and objectives. Specifically, the Beauty Supervisor is responsible for executing and maintaining:

• Visual execution within the beauty business
• Product storytelling and selling behaviors that bring the brand to life
• Sales floor and fitting room standards (if applicable)
• Category-level execution aligned to brand priorities and direction
• Partners with Operations Leaders to ensure product availability and readiness
• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing