Beauty Sales - Le Labo - Barton Creek Square Mall

Nordstrom, Inc.; Austin (TX); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401k

Merchandise Discount

Paid Time Away

Job summary

Nordstrom, Inc. seeks a Beauty Department team member in Austin to create personalized beauty experiences for customers and drive sales for luxury brands.

Responsibilities include makeup applications, skincare analyses, and engaging customers to understand their needs, both in-store and online, while staying current on beauty trends and products.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers and handle concerns in a positive team environment.
• Empathy and respect for all customers during makeup/skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals with interest in networking and technology.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Conduct makeup applications and skincare analyses for customer goals.
• Collaborate to create a welcoming environment for all customers.
• Set and achieve sales goals for in-store and digital selling using selling tools.

Skills

Customer service

Beauty trends

Makeup application

Skincare knowledge

Communication

Job description

Job Description

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The role involves engaging customers to understand their needs and maximizing sales in on-trend & luxury beauty brands. Ideal candidates are passionate about beauty trends, makeup, and skincare, with the ability to build a customer following both in-store and digitally.

A day in the life

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
• Book appointments and drive sales for in-store Beauty events and services
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in using networking and technology
• The ability to work a flexible schedule based on business needs, including evenings and weekends

Physical Requirements

Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling. Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $19.80 - $20.60 Hourly At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources
• 401k
• medical/vision/dental/life/disability insurance options
• PTO accruals
• Holidays
• and more

This position may be eligible for performance-based incentives/bonuses.

Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!