Beauty Experience Specialist

Ulta Beauty, Inc.; Smyrna (TN); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Ulta Beauty, Inc. is seeking a Beauty Advisor in Smyrna, TN to deliver exceptional guest experiences and drive sales. You will engage guests to assess needs, conduct checkout tasks, restock fixtures, and maintain store cleanliness while supporting events and services.

The role requires passion for beauty, strong guest service, and the ability to learn product details to recommend suitable solutions. A flexible schedule including evenings and weekends is expected.

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Demonstrates a passion for guest service and competency for selling
• Proficient with basic technology (e.g., Point of Sale system and Apple devices)
• Ability to build and maintain strong customer relationships
• Ability to troubleshoot
• Ability to work independently and as part of a team

Responsabilités

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service, answering questions, informing guests about promotions and sales, and recommending products and/or services.
• Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take time to stay informed regarding new and existing products and services during work time and be knowledgeable about ingredients and benefits.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment that supports teammates, guests, and others.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing training, including brand and category education, to enable development and drive sales.

Connaissances

Guest service

Sales skills

Customer relationships

Troubleshooting

Teamwork

Formation

High school diploma

Outils

Point of Sale

Apple devices

Description du poste

Ulta Beauty, Inc. is seeking a Beauty Advisor in Smyrna, TN to deliver exceptional guest experiences and drive sales. You will engage guests to assess needs, conduct checkout tasks, restock fixtures, and maintain store cleanliness while supporting events and services.

The role requires passion for beauty, strong guest service, and the ability to learn product details to recommend suitable solutions. A flexible schedule including evenings and weekends is expected.