Beauty Creative Operations Lead

BoF Careers; New York (NY); On-site; USD 150,000 - 195,000; Full time

Benefits offered by this job

Merchandise discount

Generous PTO

401(k) match

Employee stock purchase plan

Medical, dental, vision Insurance

Job summary

Gap Inc. is seeking a Senior Manager of Creative Operations to drive process, planning, and executional excellence across all Beauty initiatives.

You will oversee creative project management, resource planning, and operational systems to ensure campaigns and assets are delivered on time and to brand standards. The role acts as the operational backbone of the Creative organization, aligning creative vision with marketing strategy and go-to-market execution.

Qualifications

• 10+ years of experience in creative operations, project management, or production management.
• Strong understanding of marketing and creative development processes—from brief to launch.
• Excellent organizational, communication, and stakeholder management skills.

Responsibilities

• Own end-to-end workflow for all creative projects across product and marketing touchpoints.
• Define and manage critical paths, timelines, and review milestones for campaigns, photography, packaging, and digital content.
• Oversee resource planning, vendor management, and budget tracking for creative production.
• Design and implement creative operations systems and SOPs to improve collaboration and speed-to-market.

Skills

Creative operations

Project management

Collaboration

Tools

Smartsheets

Airtable

Monday.com

Wrike

Job description

Gap Inc. is seeking a Senior Manager of Creative Operations to drive process, planning, and executional excellence across all Beauty initiatives.

You will oversee creative project management, resource planning, and operational systems to ensure campaigns and assets are delivered on time and to brand standards. The role acts as the operational backbone of the Creative organization, aligning creative vision with marketing strategy and go-to-market execution.