Beauty Counter Manager - La Prairie - Barton Creek Square Mall

Nordstrom; Austin (TX); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical Vision Dental

Life Insurance

Merchandise Discount

EAP Resources

Paid Time Off

Job summary

Nordstrom Beauty Department seeks a dynamic Counters Manager to blend sales with beauty education. You will drive personalized experiences, train team members, and manage events and promotions to grow the counter’s business.

The role emphasizes customer service, trend knowledge, and leveraging social-media tools to expand the customer base. You will collaborate with partners and maintain a high-energy, inclusive environment, delivering exceptional service while meeting sales goals and building

Qualifications

• Passion for customer service and beauty including trends, makeup application, and skincare.
• Excellent ability to connect with customers and handle concerns.
• Empathy and respect for all customers during makeup/skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals with interest in using networking and technology.
• Ability to work a flexible schedule including evenings and weekends.
• High level of ownership, accountability, and initiative.

Responsibilities

• Conduct makeup applications and skincare analyses, recommending products.
• Collaborate with team to maintain a welcoming environment.
• Set and achieve personal/counter sales goals using in-store and digital tools.
• Manage vendor events and promotions scheduling/execution.
• Build strong vendor relationships to maximize results.
• Maintain department organization and cleanliness.
• Stay current on beauty trends via trainings and brand partners.
• Open Nordstrom Rewards accounts to build customer loyalty.

Skills

Customer service

Beauty knowledge

Makeup application

Skincare

Sales goals

Networking & technology

Flexibility (evenings/weekends)

Ownership & initiative

Tools

POS/retail software

Job description

Job Description

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.

The Beauty Counter Manager plays a dual role – part salesperson, part teacher – while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally.

A day in the life…

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

You own this if you have…

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in using networking and technology
• The ability to work a flexible schedule based on business needs, including evenings and weekends
• High level of ownership, accountability, and initiative
• Physical Requirements:
  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$22.05 - $22.95 Hourly

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.

We’ve got you covered…

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

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Applications are accepted on an ongoing basis.

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