Beauty Concierge - Rookwood Pavilion Rack

Nordstrom Inc; Cincinnati (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical and dental

Retirement plan

Merchandise discount

Paid time off

Job summary

Nordstrom Inc. in Cincinnati is seeking a Rack Beauty Concierge to thrive in a fast-paced, high-energy store environment. You will share beauty knowledge, guide customers to great deals, and keep the sales floor engaging and organized.

Ideal candidates are enthusiastic, highly organized, with strong math and communication skills, capable of defusing issues and delivering friendly, efficient service every day.

Qualifications

• Enthusiasm and a sense of adventure, positive attitude and ownership.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks in a busy retail environment.
• Clear math, verbal and written communication abilities.

Responsibilities

• Share product knowledge and beauty trends with customers.
• Help customers uncover deals and keep the experience quick, easy, and fun.
• Maintain a clean, well-stocked sales floor and complete inventory processes.
• Defuse customer situations and provide timely, effective resolutions.
• Assist with re-merchandising, testers, and maintaining visual standards.

Skills

Enthusiasm

Initiative

Ownership

Organizational skills

Attention to detail

Prioritization

Calm under pressure

Communication skills

Math skills

Job description

Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment.

• A day in the life…
• Share your love of beauty trends and tell customers all about product knowledge
• Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
• Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Defuse customer situations and provide resolution in a timely and effective manner
• Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

You own this if you have… Enthusiasm and a sense of adventure, see the glass as half full Accountability, initiative, and a high level of ownership Organizational skills, attention to detail, and ability to prioritize multiple tasks A calm head in a busy retail environment Solid math, verbal, and written communications skills

Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $15.75 - $16.35 Hourly

We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits.

• Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources

• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment.

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state.

Review the Career Site FAQ’s for relevant information and guidelines.

About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!