Beauty Concierge - Ridgedale

Nordstrom, Inc.; Oak Knoll (MN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement benefits

Merchandise discount

Job summary

Nordstrom, Inc. is seeking a Beauty Concierge to greet and assist customers with cosmetics inquiries while providing exceptional service in a fast-paced retail environment.

The role includes maintaining confidentiality, supporting store operations, and making deliveries to customers. Strong communication and sales-assist skills are essential for success in this position.

Qualifications

• Excellent communication with coworkers and customers.
• Ability to suggestive sell and connect customers to salespeople.
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment.
• Strong decision-making and problem-solving skills.

Responsibilities

• Greet and direct customers, assist with cosmetic inquiries and a variety of services.
• Possess knowledge of cosmetics area to inform customers and employees.
• Support store operations as a general store resource for customers and staff.
• Maintain a high level of confidentiality.
• Make deliveries to customers.

Skills

Customer service

Communication

Suggestive selling

Prioritization

Decision making

Problem solving

Job description

Job Description

The ideal Beauty Concierge candidate is detail oriented, results driven, and committed to providing outstanding customer service every day.

A day in the life…

• Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services
• Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions
• Support store operations by being a general store resource for customers and employees
• Maintain a high level of confidentiality
• Make deliveries to customers

You own this if you have…

• Ability to communicate clearly and professionally with coworkers and customers
• Ability to suggestive sell and connect customers to salespeople
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
• Strong decision-making and problem-solving skills
• Physical Requirements:
  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$16.85 - $17.55 Hourly

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.