Beauty Concierge - Ridgedale

Nordstrom Inc; Minnetonka (MN); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement & PTO

Merchandise Discount

Employee Assistance Program (EAP)

Life Insurance

Disability Insurance

Job summary

Nordstrom Inc. in Minnetonka is seeking a Beauty Concierge to deliver exceptional service and product guidance in a fast-paced retail environment.

You will greet customers, assist with cosmetic inquiries and provide information to help shoppers make confident choices. The role emphasizes confidentiality, teamwork, and reliability, with duties including deliveries and supporting store operations while connecting shoppers with the right sales specialists.

Qualifications

• Clear and professional communication with coworkers and customers.
• Suggestive selling and connecting customers to salespeople.
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment.
• Strong decision-making and problem-solving skills.

Responsibilities

• Greet and direct customers
• Assist customers with cosmetic inquiries/products and a variety of other services
• Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions
• Support store operations by being a general store resource for customers and employees
• Maintain a high level of confidentiality
• Make deliveries to customers

Skills

Clear communication

Suggestive selling

Prioritization

Decision making

Job description

The ideal Beauty Concierge candidate is detail oriented, results driven, and committed to providing outstanding customer service every day.

A day in the life…

• Greet and direct customers
• Assist customers with cosmetic inquiries/products and a variety of other services
• Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions
• Support store operations by being a general store resource for customers and employees
• Maintain a high level of confidentiality
• Make deliveries to customers

Required Skills

• Ability to communicate clearly and professionally with coworkers and customers
• Ability to suggestive sell and connect customers to salespeople
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
• Strong decision-making and problem-solving skills

Physical Requirements

Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling. Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay Range

$16.85 - $17.55 Hourly

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources
• Performance-based incentives/bonuses (may be eligible)
• 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more

Background Checks & Legal Notices

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!