Beauty Concierge — Fast-Paced Retail Beauty Expert

Nordstrom; Phoenix (AZ); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Merchandise Discount

Benefits package

Performance-based incentives

Job summary

Nordstrom in Phoenix is seeking a Rack Beauty Concierge to thrive in a fast-paced, high-energy environment. You will share beauty trends, provide product knowledge, and help customers discover great deals while keeping the sales floor tidy and well-merchandised.

The role emphasizes strong math, verbal and written communication skills, a calm demeanor, and ownership of tasks. Physical requirements include standing and moving for long periods and lifting up to 25 pounds.

Qualifications

• Enthusiasm and a sense of adventure; maintain a positive attitude.
• Accountability, initiative, and ownership.
• Organizational skills with ability to prioritize multiple tasks.
• Calm demeanor in a busy retail environment.
• Strong math, verbal, and written communication skills.
• Physical requirements: continuous movement 6–8 hours per shift, frequent bending, twisting, squatting, reaching; lifting up to 25 pounds.

Responsibilities

• Share love of beauty trends and tell customers about product knowledge.
• Keep the customer experience quick, easy, and fun while helping customers uncover great deals.
• Keep the sales floor clean, re-merchandise, fill testers, and ensure merchandise is ticketed.
• Defuse customer situations and provide timely resolutions.
• Work with the team to keep the sales floor ready throughout the day.

Skills

Enthusiasm

Accountability

Organizational skills

Calm under pressure

Communication skills

Job description

Nordstrom in Phoenix is seeking a Rack Beauty Concierge to thrive in a fast-paced, high-energy environment. You will share beauty trends, provide product knowledge, and help customers discover great deals while keeping the sales floor tidy and well-merchandised.

The role emphasizes strong math, verbal and written communication skills, a calm demeanor, and ownership of tasks. Physical requirements include standing and moving for long periods and lifting up to 25 pounds.