Beauty Advisor: Personalized Makeup & Skincare Expert

Macy's; Santa Ana (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s in the United States seeks a Cosmetic Sales Colleague – Beauty Advisor to guide customers on beauty needs, provide expert advice, and deliver personalized consultations. You’ll demonstrate products, stay current on trends, and help customers feel confident and cared for.

You’ll build lasting client relationships, grow a loyal client base through follow-up and outreach, and drive sales through exceptional service and product knowledge.

Qualifications

• At least 1 year of customer service or selling experience required.
• Deliver personalized beauty experiences by building relationships with customers.
• Readiness to learn about makeup application and skincare benefits.

Responsibilities

• Provide expert beauty advice, product demonstrations, and tailored consultations.
• Educate customers on product use and benefits to drive loyalty and sales.
• Maintain a clean, organized, and shoppable sales floor and signage.
• Build and manage a loyal client base through follow-up and outreach.
• Use POS and digital tools to streamline transactions and enhance the experience.

Skills

Customer service

Selling experience

Product knowledge

Communication

Clienteling

Job description

Macy’s in the United States seeks a Cosmetic Sales Colleague – Beauty Advisor to guide customers on beauty needs, provide expert advice, and deliver personalized consultations. You’ll demonstrate products, stay current on trends, and help customers feel confident and cared for.

You’ll build lasting client relationships, grow a loyal client base through follow-up and outreach, and drive sales through exceptional service and product knowledge.