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Neiman Marcus is seeking a Beauty Advisor to deliver outstanding customer service, build client relationships, and drive in-store facial consultation events and sales.
Under the Cosmetics Selling Manager, you will maintain a well-merchandised counter, train on-house programs, and leverage our clienteling tools to grow your personal business.
This role offers full-time benefits, an amazing employee discount, and opportunities to advance within a leading luxury retailer.
Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
Neiman Marcus is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one‑of‑a‑kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all‑channel shopping. Neiman Marcus is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.
Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Neiman Marcus accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in‑house training programs, pre‑booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Neiman Marcus's clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success. Utilizing Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences to drive your business. Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer. Maintain counter standards by ensuring a clean, tidy and welcoming selling area.
Model all Neiman Marcus Principles ( Greet, Relate, Exceed, Attend and Thank) Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals. Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative. Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive. Utilizing Neiman Marcus' online clienteling resource tool to record and maintain client information and preferences to drive your business. Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer. Maintain counter standards by ensuring a clean, tidy and welcoming selling area.
Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
Salary Range $10.00 - $17.10* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience, and other job‑related factors.
Exemplar Luxury Group is a world‑renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world‑class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.