Beauty Advisor — Flexible Schedule & Expert Guest Services

Ulta; Moline (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

Ulta Beauty is seeking a Beauty Advisor to deliver an exceptional guest experience in our store. The BA will greet guests, assess needs, demonstrate products, and support sales goals while maintaining clean, well-stocked fixtures and friendly service.

This role requires flexible scheduling, basic tech skills, and a passion for beauty. It offers opportunities to learn about new products, participate in in-store events, and grow with Ulta Beauty.

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
• Demonstrates a passion for guest service and competency for selling
• Proficient with basic technology (e.g., Point of Sale system and Apple devices)
• Ability to build and maintain strong customer relationships
• Ability to troubleshoot
• Ability to work independently and as part of a team
• Work a flexible schedule to include days, evenings, weekends, and holidays

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
• Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests.
• Maintain prompt, regular attendance.

Skills

Guest service

POS system

Apple devices

Customer relationships

Troubleshooting

Teamwork

Education

High school diploma

Job description

Ulta Beauty is seeking a Beauty Advisor to deliver an exceptional guest experience in our store. The BA will greet guests, assess needs, demonstrate products, and support sales goals while maintaining clean, well-stocked fixtures and friendly service.

This role requires flexible scheduling, basic tech skills, and a passion for beauty. It offers opportunities to learn about new products, participate in in-store events, and grow with Ulta Beauty.