Beauty Advisor - Flex

Sephora USA, Inc; Walnut Creek (CA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging

Job summary

Sephora USA, Inc seeks a Beauty Advisor at its Walnut Creek store to welcome clients with warmth, provide personalized consultations, and offer expert product recommendations that boost confidence across all shades.

You'll stay on top of trends, maintain an inviting space, support inclusive teamwork, and help drive sales while upholding Sephora standards and delivering a premier beauty experience.

Qualifications

• Prior experience delivering excellent customer service in retail or hospitality.
• Strong communication and interpersonal skills.
• Passion for beauty and empowering client confidence.
• Team-oriented with collaborative approach.

Responsibilities

• Deliver personalized beauty experiences.
• Demonstrate product expertise to educate and empower clients.
• Stay ahead of trends and deliver relevant advice.
• Drive results and exceed sales KPIs.
• Maintain a welcoming, organized store space.
• Foster inclusivity and teamwork.
• Uphold Sephora standards and policies.

Skills

Customer service

Retail experience

Communication skills

Team player

Job description

Job ID: 282802
Store Name/Number: CA-Walnut Creek (0202)
Address: 1149 Broadway Plaza, Walnut Creek, CA 94596, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Flex

Your role at Sephora

As a Beauty Advisor, you’ll be the face of Sephora—welcoming every client with warmth, confidence, and a passion for all things beauty. Through personalized consultations and expert product recommendations, you’ll play a meaningful role in clients’ confidence journeys. You’re a beauty pioneer who embraces every shade—this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Deliver personalized beauty experiences Provide tailored consultations and product recommendations that meet each client’s needs
• Demonstrate product expertise Share knowledge to educate and empower clients in their beauty journey
• Stay ahead of trends Keep up with the latest beauty products, techniques, and trends to deliver relevant advice that keeps clients coming back
• Drive results Sephora sets you up to thrive in your role so that you can exceed sales goals and key performance indicators
• Maintain a beautiful space Support inventory, merchandising, and ensure a clean, organized, and welcoming environment.
• Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/ hours
  • Full Time: 30-40 hrs/week
  • Part Time: 15-29 hrs/week
  • Flex (as needed): 4-14 hrs/week
• Be available during peak retail operations (nights, weekends and holidays)
• Punctuality and consistent attendance

Qualifications/Experience

• Previous experience and demonstrated ability to provide excellent service and develop strong client relationships in a retail, hospitality, or client-focused environment
• A passion for beauty, trends, and empowering confidence
• Excellent communication and interpersonal skills.
• Team player who thrives in a collaborative, goal-oriented, and inclusive environment
• Quick learner with the ability to absorb and share product knowledge
• Physically able to lift and carry up to 50 pounds

While at Sephora, you’ll enjoy

Inclusion & Belonging pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored

Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here

$22,60 - $26,00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.