Beauty Advisor: Expert Makeovers & Guest Care

Ulta Beauty, Inc.; Monroeville (Allegheny County); On-site; USD 23,000 - 33,000; Full time

Job summary

Ulta Beauty, Inc. in Monroeville, PA is seeking a Beauty Advisor to provide an exceptional guest experience, perform makeup applications, and assist with store operations.

You will engage guests, demonstrate products, book services, and stay informed about new launches. The role requires at least 1 year of relevant experience, a high school diploma preferred, and a friendly, team-oriented approach.

Qualifications

• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
• High school diploma is preferred
• Demonstrates a passion for guest service and competency for selling
• Proficient with basic technology including POS systems and Apple devices
• Ability to build and maintain strong customer relationships
• Ability to troubleshoot
• Ability to work independently and as part of a team

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
• Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests.
• Maintain prompt, regular attendance.

Skills

passion for guest service

competency for selling

proficient with basic technology

POS system

Apple devices

ability to build customer relations

ability to troubleshoot

independent and teamwork

Education

High school diploma (preferred)

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. in Monroeville, PA is seeking a Beauty Advisor to provide an exceptional guest experience, perform makeup applications, and assist with store operations.

You will engage guests, demonstrate products, book services, and stay informed about new launches. The role requires at least 1 year of relevant experience, a high school diploma preferred, and a friendly, team-oriented approach.