Beauty Advisor - Concierge

Exemplar Luxury Group; Paramus (NJ); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance (basic)

Life insurance (supplemental)

Disability insurance

Employee discount

Job summary

Neiman Marcus in Paramus, NJ is seeking a Beauty Advisor to deliver outstanding customer service, build client relationships, and drive cosmetics sales while maintaining a well-merchandised counter. Under Cosmetics Selling Manager guidance, you'll train in-house, participate in events, and use our clienteling system to grow your personal business.

This role emphasizes a professional appearance and the ability to work in a fast-paced team.

Qualifications

• Minimum 1 year retail experience in a customer-focused environment.
• Proven sales experience and ability to meet quotas.
• Able to work in a fast-paced, team-oriented setting with minimal supervision.
• Willingness to learn Neiman Marcus clienteling tools and software.
• Detail-oriented, initiative-taker, positive working attitude.
• Able to work with others and independently to grow the business.
• Professional makeup and treatment consultation skills.

Responsibilities

• Model Neiman Marcus Principles: Greet, Relate, Exceed, Attend, Thank.
• Aim to meet and exceed sales goals for individuals and vendors.
• Maintain high level of customer service and develop strong client relationships.
• Act as liaison between Neiman Marcus and the Account Executive.
• Record and maintain client information using the clienteling tool.
• Provide an exceptional customer experience from approach to closing the sale.
• Keep counter clean, welcoming, and well-merchandised.

Skills

Retail experience

Customer service

Cosmetics experience

Team player

Clienteling tools

Tools

Clienteling software

Job description

WHO WE ARE:

Neiman Marcus is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one‑of‑a‑kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all‑channel shopping. Neiman Marcus is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

Job Description

WHO WE ARE:

Neiman Marcus is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one‑of‑a‑kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all‑channel shopping. Neiman Marcus is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

You Will Be

Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Neiman Marcus accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in‑house training programs, pre‑booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Neiman Marcus’s clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success.

What You Will Do

• Model all Neiman Marcus Principles ( Greet, Relate, Exceed, Attend and Thank)
• Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
• Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive.
• Utilize Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences to drive your business.
• Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
• Maintain counter standards by ensuring a clean, tidy and welcoming selling area.

What You Will Bring

• Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
• Previously demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast‑paced, team oriented environment that requires a high degree of multi‑tasking with minimal supervision.
• Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
• Focused on attention to detail, taking initiative, and working in a positive working environment.
• Ability to work well with others, as well as the ability to work independently to drive a successful business.
• Demonstrate sound business judgment and organizational ability.
• Demonstrate professional make‑up and treatment consultation and application

Your Life And Career At Neiman Marcus

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental)
• An amazing employee discount

Salary And Other Benefits

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits

We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Salary Range $15.00 - $23.10*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.