Beauty Advisor - Burberry, Herald Square - Full Time

Macy's; New York (NY); Presencial; USD 35.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with ment­

Mental health counseling and legal/fin

Descripción de la vacante

Macy's is seeking a Cosmetic Sales colleague (Beauty Advisor) to support beauty needs, educate customers, and drive sales both in-store and virtually. You will consult with clients, apply makeup, and nurture relationships to meet personal and store targets.

Full-time hours typically exceed 30 per week; benefits include health coverage, 401(k) match, paid time off, and holidays. Join Macy's dynamic Beauty team and help customers feel beautiful and confident.

Formación

• Knowledge of beauty products with the ability to guide customers.
• Clear and friendly communication across channels (in‑person, phone, virtual).
• Ability to build relationships and reach sales goals.
• Tech-savvy to use POS and apps for orders and promotions.
• Keep up with Macy's beauty trends and complete training.
• Ability to apply makeup and demonstrate products on customers.
• Lend product expertise and act as a resource on vendor lines.
• Strong interpersonal skills and teamwork across departments.
• Collaborate with Beauty team to drive sales and customer experience.

Responsabilidades

• Greet customers in a friendly and helpful manner.
• Use product knowledge to guide customers based on wants and features.
• Build relationships and introduce customers to beauty products.
• Demonstrate makeup application and product usage to customers.
• Maintain display, organization, and restocking of inventory.
• Engage with clientele program and enroll customers in rewards.

Conocimientos

Product knowledge

Communication

Sales

Technology

Continuous learning

Makeup application

Subject matter expertise

Interpersonal skills

Collaboration

Descripción del empleo

Be Part of an Amazing Story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make-up and products.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here .

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Greet customers in a friendly and helpful manner
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
• Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
• Show and teach the use of all beauty products by applying them on the customer
• Keep proper display, organization, storage and restocking of inventory
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
• Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
• Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
• Use point of sale technology and applications to help in selling and fulfilling of customer orders
• Follow hygiene standards and asset protection control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

• Product knowledge: Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.
• Communication: Comfortable communicating with customers virtually, via phone, and in person.
• Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.
• Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
• Continuous learning: Self-driven to keep up with Macy's beauty product knowledge and beauty trends and stay current with all training through Macy's educational resources.
• Makeup application: Show and teach the use of all beauty products by applying them on the customer.
• Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
• Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience.

Who You Are

Possess a passion and a business-minded attitude to succeed in a performance-based setting

Able to resolve customer problems in a constructive and forward-looking way

Strong organizational skills and can manage multiple tasks at once in a fast-paced environment

Able to work a flexible schedule including evenings