Beauty Advisor

L'Occitane En Provence; Troy (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

L’Occitane's Somerset Collection boutique seeks a Part-Time Beauty Host to welcome guests and create a serene, sensorial experience while guiding them through our skincare, body care and fragrance offerings. You will prioritize exceptional guest service, collect feedback with an open mind, support store operations, and help foster a welcoming team culture across colleagues.

Join us in delivering warm hospitality through our iconic yellow doors, contributing to memorable in-store experiences for

Qualifications

• Strong communication and creative problem-solving skills.
• Entrepreneurial mindset with a sales-driven background.
• Customer-focused attitude toward internal and external guests.
• Interest in skincare, body care, and fragrance is beneficial.
• Adaptability and flexibility in a retail environment.
• Basic technology skills.

Responsibilities

• Greet every guest and provide a sensorial experience.
• Prioritize and enhance the guest experience.
• Embrace feedback and maintain a growth mindset.
• Support store operations and policies, taking initiative.
• Offer mentorship and encourage teammates to foster a positive, inclusive culture.
• Collaborate with the team to communicate with care.

Skills

Strong communication

Creative problem solving

Entrepreneurial mindset

Sales-driven

Customer focus

Skincare interest

Adaptability

Technology basics

Job description

Who You Are:

Embark on a serene journey as a Part-Time Beauty Host with L’Occitane at our Somerset Collection boutique. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

We value hearing from individuals who possess:

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills, skills are trainable.

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

All Applicants:

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