Beauty Advisor

060 SAKS & CO LLC; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Associate discount

Healthcare benefits

Job summary

Exemplar Luxury Group is seeking a Beauty Advisor in New York to interact with clients, elevate their shopping experience, and grow sales across beauty services and products. You will leverage your beauty knowledge and tools to personalize recommendations and meet set goals.

You will build strong client relationships, engage on social media, and demonstrate makeup consultations while maintaining counter standards and driving cross-sell opportunities to enhance the customer basket.

Qualifications

• Minimum 1 year retail experience, within the beauty industry.
• Proven sales experience with goals achieved or exceeded.
• Ability to learn and use online clienteling tools and software; comfortable with social media and technology.

Responsibilities

• Focus on achieving and exceeding cosmetic, event, and department sales goals.
• Provide a dynamic service presence at each location.
• Ask targeted questions to identify client needs and guide choices.
• Engage on social media to grow personal brand and business.
• Demonstrate professional makeup consultations and applications.
• Maintain high service levels and develop strong client relationships as brand representative.
• Cross-sell beyond one line to boost basket value.
• Be knowledgeable about in-store services and tailor offers to client needs.
• Record client information and preferences using online clienteling tools.
• Maintain a welcoming counter environment and handle ad hoc duties.

Skills

Problem solving

Team collaboration

Customer focus

Strong communication

Listening skills

Tools

Online clienteling tools

Social media platforms

Job description

Job Description: What This Position is All About

The Beauty Advisor will be responsible for interacting with clients and providing an elevated client experience. This individual has a strong desire to sell and uses their working knowledge of the beauty business as well as the many services and tools offered to obtain and grow their business. The Beauty Advisor utilizes this knowledge to provide clients with personalized assistance to enhance their shopping experience and reach set goals.

Who You Are:

• Generates a variety of approaches to problem solving new and novel ideas


• Actively collaborates and contributes to a positive and inclusive team dynamic


• Constantly looking for opportunity to improve the way things are done


• Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships


• Has a good sense of timing, is a good listener, and can get a cooperation with little disruption

You Also Have:

• Minimum 1 year retail experience, within the beauty industry


• Previously demonstrated successful sales experience, achieving or exceeding goals


• Ability to learn and utilize online clienteling tools and software and are comfortable using social media and technology.

As The Beauty Advisor, You Will:

• Focus on achieving and exceeding individual cosmetic sales goals, event sales goals, and department daily & monthly sales goals


• Provides a dynamic service presence to each location


• Skilled at asking appropriate questions to identify a client’s needs in order to effectively provide them guidance or directions


• Actively participate on social media (Instagram, etc.) to grow your personal brand and business


• Demonstrate professional make-up and treatment consultation and application


• Maintain a consistent high level of service by creating and developing excellent client relationships as the brand expert and department representative


• Cross-sell beyond one line to drive results and build the client’s basket


• Thoroughly knowledgeable on all in-store services and proactively offers the appropriate service to a client to further personalize and enhance their shopping experience


• Maintain a positive image as a liaison between the company and Account Executives


• Utilize online clienteling resource tool to record and maintain client information and preferences to drive your business


• Focus all efforts on providing an exceptional client experience from approach, to application, to closing the sale and following up with the client


• Maintain counter standards by ensuring a clean, tidy and welcoming space


• Ad hoc responsibilities as needed

Your Life and Career at SFA:

• Be a part of a team of disruptors focused on stores and redefining the luxury experience.


• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate


• A culture that promotes a healthy, fulfilling work/life balance

Benefits package for all eligible full-time Associates (including medical, vision and dental)

• An amazing Associate discount

Thank you for your interest in SFA. We look forward to reviewing your application.

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

SFA welcomes all applicants for this position.

Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.

On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services.

The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.