Beauty Advisor

Neiman Marcus; Bal Harbour Village (FL); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Employee discount

Job summary

Neiman Marcus in Bal Harbour, FL seeks a Beauty Advisor to deliver outstanding customer service, build relationships, and drive cosmetic sales in a fast-paced luxury environment. You will leverage our clienteling system to create personalized experiences and expand your own book of business.

Qualifications include at least one year of retail experience, proven sales success, and the ability to work well in a team. The role includes full-time hours, comprehensive benefits, and employee discounts.

Qualifications

• Minimum 1 year retail experience, preferably in cosmetics.
• Proven sales performance and quota achievement.
• Ability to work in a fast-paced, team-oriented environment with minimal supervision.
• Ability to learn and use Neiman Marcus clienteling tools.

Responsibilities

• Model all Neiman Marcus Principles (Greet, Relate, Exceed, Attend and Thank).
• Work to achieve and exceed individual, vendor line and event sales goals.
• Maintain high levels of customer service by building relationships as brand expert.
• Act as liaison between Neiman Marcus and Account Executive.
• Record and maintain client information and preferences using clienteling tools.
• Provide an exceptional customer experience from approach to closing the sale and follow-up.
• Keep counter tidy and welcoming for customers.

Skills

Customer service

Sales experience

Team player

Attention to detail

Independent working

Tools

Clienteling software

Job description

Who We Are

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description

YOU WILL BE:

Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Neiman Marcus accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in-house training programs, pre-booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Neiman Marcus's clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success.

What You Will Do

• Model all Neiman Marcus Principles ( Greet, Relate, Exceed, Attend and Thank)
• Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
• Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive.
• Utilize Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences to drive your business.
• Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
• Maintain counter standards by ensuring a clean, tidy and welcoming selling area.

What You Will Bring

• Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
• Previously demonstrated successful sales experience, exceeding quota.
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
• Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
• Focused on attention to detail, taking initiative, and working in a positive working environment.
• Ability to work well with others, as well as the ability to work independently to drive a successful business.
• Demonstrate sound business judgment and organizational ability.
• Demonstrate professional make-up and treatment consultation and application

Your Life And Career At Exemplar Luxury Group

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Salary Range $22.03 - $27.54*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.