Beach Attendant

Highgate; Town of Florida (NY); On-site; USD 16,531 - 24,796; Full time

Job summary

Highgate is seeking a dynamic, customer-oriented Resort Beach Attendant at TradeWinds Island Resorts in St. Pete Beach, Florida. You will ensure a positive guest experience by maintaining beach areas, assisting with equipment, and offering information on amenities and local attractions.

This outdoor role requires strong communication and a service-driven attitude. Responsibilities include greeting guests, setting up chairs and umbrellas, handling guest inquiries, and upholding safety standards

Qualifications

• Experience in customer service or hospitality is preferred.
• Ability to work outdoors in varying weather conditions.
• English communication skills (speaking, reading, writing) essential.

Responsibilities

• Greet and assist beach guests with information about services and facilities.
• Set up beach chairs, umbrellas, and other equipment for guests.
• Respond promptly to guest inquiries and concerns with courtesy.
• Provide information on resort amenities and local attractions.
• Monitor beach safety and enforce rules to maintain a secure environment.
• Manage and organize beach equipment inventory and distribution.

Skills

Customer service

Hospitality

Communication

Outdoor work

Attention to detail

Punctuality

Education

High school diploma

Job description

Compensation Type

Hourly

Company

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward‑thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.

Location

TradeWinds Island Resorts – St. Pete Beach, Florida. Escape to a tropical beachfront paradise complete with dining, beachfront bars, and endless activities.

Overview

Welcome to TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row. With three destination resorts just 200 flip flops apart, we offer a top‑ranked US beach experience.

Job Summary

We are seeking a dynamic and customer‑oriented individual to join our team as a Resort Beach Attendant. In this role you will ensure a positive and enjoyable experience for guests at the beachfront. You will maintain cleanliness and safety, assist with beach equipment, provide excellent customer service, and suggest local activities to guests.

Responsibilities

Guest Assistance

• Greet and welcome guests to the beach, providing information about available services and facilities.
• Assist guests in setting up beach chairs, umbrellas, and other equipment.
• Respond promptly and courteously to guest inquiries and concerns.
• Provide information on resort amenities, services, and local attractions.
• Anticipate and fulfill guest needs to enhance their overall experience.

Safety and Maintenance

• Monitor the beach area to ensure a safe environment for guests.
• Conduct regular inspections of beach equipment and report any maintenance issues.
• Enforce safety rules and regulations to prevent accidents and ensure a secure beach atmosphere.
• Ensure safe operations of beach amenities including the High Tide Slide, Zing Ray Zipline, Surf Simulator and more.
• Regularly clean the beach area, including picking up litter and organizing beach furniture.

Equipment Management

• Organize and manage the distribution of beach equipment such as towels, chairs, and umbrellas.
• Maintain an organized inventory of beach equipment and report any shortages or damages to management.
• Collect and store beach equipment at the end of each day.

Qualifications

• Previous experience in a customer service or hospitality role preferred.
• Strong communication and interpersonal skills.
• Ability to work outdoors in varying weather conditions.
• Basic knowledge of beach safety.
• Physical ability to lift and carry beach equipment.
• Proactive and attentive to detail.
• Dependable and dedicated work ethic.
• Must be comfortable working outdoors for 8+ hours in Florida’s hot climate.
• Ability to communicate in English (speak, read, write) with guests, coworkers and management.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow‑through, courtesy, cooperativeness and work with minimum supervision.
• Ability to use time management and organization when it comes to cleaning towels, pool areas, and handing out amenities to guests on beach.
• Ability to effectively deal with internal and external customers, some requiring high levels of patience, tact, and diplomacy.
• Ability to work well under pressure of guest requests and handle multiple tasks at once.
• Punctuality and regular reliable attendance.
• Interpersonal skills and ability to work well with co‑workers and the public.

Desirable

• Previous guest relations training.
• High school graduate or equivalent.

Physical Abilities

• Endure various physical movements throughout the work areas, such as taking chairs to all areas of beach, setting up umbrellas in the sand, and transporting loads of towels to and from laundry area.
• Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move chairs, towels, and umbrellas.
• Ability to stand, walk and/or sit and continuously perform essential job functions.
• Sufficient manual dexterity in one hand to load and unload chairs and cushions from the beach shed.
• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.

Schedule

This requires flexible hours, including weekends and holidays, to accommodate the needs of the resort and its guests.