Beach Attendant

Pyramid Global Hospitality; Naples (FL); On-site; USD 25,000 - 41,000; Full time

Job summary

Pyramid Global Hospitality is hiring a Beach Attendant for Naples Grande Beach Resort in Naples, Florida. You will welcome guests, set up beach areas, and ensure a safe, enjoyable coastal experience while collaborating with resort teams to deliver WOW service.

Compensation ranges from $18 to $30 per hour, with base wage plus gratuities. This full-time role requires flexibility for nights, weekends, and holidays and offers an engaging outdoor work environment.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Strong computer skills required.
• Excellent verbal and written communication skills.
• Outgoing and engaging personality desired.
• Ability to multitask in a fast-paced outdoor setting.

Responsibilities

• Greet, engage, and assist guests with exceptional service.
• Set up and maintain beach equipment and amenities.
• Ensure safety and cleanliness of the beach area.
• Provide knowledgeable information about resort amenities.
• Collaborate with hotel departments to support daily operations.
• Assist with retail and point-of-sale operations.
• Maintain professional appearance and safety standards.

Skills

Customer service

Computer skills

Verbal communication

Written communication

Outgoing personality

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property:

Welcome to Naples Grande Beach Resort, a prestigious property in the Pyramid Global Hospitality portfolio, nestled in the heart of Naples, Florida. Featuring 474 elegantly appointed guest rooms and boasting an expansive 85,000 square feet of meeting space across 35 versatile rooms, our resort isn’t just a place to work; it’s a dynamic experience. At Naples Grande Beach Resort, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, surrounded by stunning views of the Gulf of Mexico and lush tropical landscapes. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you are just starting your career or looking to advance in the industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort. Take the first step toward a rewarding career by applying today.

What You Will Have An Opportunity To Do:

Every day is an opportunity to create unforgettable moments for guests in one of Southwest Florida’s most stunning beachfront destinations. As a Beach Attendant, you’ll be at the heart of the guest experience—welcoming visitors from around the world, delivering personalized service, and helping guests make the most of their time on our beautiful Gulf Coast. From setting up premium beach amenities to ensuring a safe, clean, and inviting environment, your work will directly shape lasting vacation memories.

As part of the newly transformed Naples Grande Beach Resort, you’ll join a fun, energetic, and supportive team that takes pride in going above and beyond. You’ll build valuable hospitality, communication, and leadership skills while working in a fast-paced luxury resort environment with opportunities for growth and career advancement.

If you’re outgoing, enjoy being outdoors, love connecting with people, and are passionate about creating “WOW” moments through genuine hospitality, we’d love to welcome you to our team!

Your Role:

• Greet, engage, and assist guests in a friendly and professional manner, setting the standard for exceptional customer service.
• Provide an enjoyable and safe beach experience by anticipating guest needs and taking sincere interest in guest satisfaction
• Set up, maintain, and break down beach equipment including chairs, umbrellas, cabanas, towels, and related amenities.
• Maintain cleanliness and organization of the beach area and surrounding work areas as assigned.
• Possess working knowledge of the beach, resort amenities, services, and hotel layout to assist guests accurately.
• Monitor beach conditions and guest activity to promote safety and promptly report hazards, incidents, or concerns to leadership.
• Enforce resort policies and beach rules courteously and consistently, including all point-of-sale and cash-handling procedures
• Assist with retail and point-of-sale operations, ensuring accuracy, policy compliance, and a clean, organized sales area.
• Help resolve guest concerns and recover service issues in a manner that “WOWs” guests when expectations are not met.
• Perform routine inspections of equipment and report damage, safety issues, or maintenance needs.
• Communicate effectively and work collaboratively with team members and other hotel departments to support daily operations.
• Maintain professional appearance, attendance, and adherence to all safety, uniform, and operational standards

What are we looking for?

• Someone who is available to work a flexible schedule to include nights, weekends and holidays
• Someone with a High school diploma or equivalent
• Someone with previous experience customer service experience
• Someone with a strong desire to make an impact on other people
• Someone with an outgoing and engaging personality
• Someone with strong Computer skills
• Someone with excellent verbal and written communication skills
• Someone with the ability to work in a fast-paced setting
• Someone who enjoys working outdoors year-round in varying weather conditions

Compensation:

• Earn $18–$30/hour on average! Beach Attendants receive a $14.00/hour base wage, plus an 18% gratuity tip pool and the opportunity to earn additional cash tips from guests. Total hourly earnings typically average $18–$30/hour, depending on occupancy, business volume, and gratuities.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.