BC/CM/DR Program Analyst – Hybrid Milwaukee

MGIC; Milwaukee (WI); Hybrid; USD 72,000 - 118,000; Full time

Benefits offered by this job

Bonus pay

401k with match

Profit sharing

HSA

Wellness program

On-site gym

Paid time off

Company holidays

Casual dress

Job summary

MGIC, based in Milwaukee, WI, seeks a Business Continuity, Crisis Management, and Disaster Recovery professional to partner with leaders and technology teams in shaping resilient programs. The role emphasizes coordinating governance, documentation, testing, and ongoing improvements across BC, CM, and DR domains.

You will develop and maintain plans, facilitate BIAs and exercises, track findings, and ensure continuous readiness while communicating results to stakeholders across the organization.

Qualifications

• Understanding technology operations, applications, and infrastructure that support business processes.
• Experience gathering, documenting, and analyzing business and technical information.
• Knowledge of project management principles and practices.
• Experience coordinating activities across multiple stakeholders and managing competing priorities.
• Ability to communicate effectively with technical and non-technical audiences.
• Experience facilitating discussions, documenting requirements, and tracking action items.
• Strong analytical and problem-solving skills with the ability to identify dependencies, gaps, and process improvement opportunities.

Responsibilities

• Coordinates program governance activities, including schedules, milestones, documentation repositories, issue tracking, and reporting deliverables.
• Develops and maintains reports, metrics, dashboards, and management summaries related to program readiness, plan completion, testing results, and remediation activities.
• Supports regulatory, audit, customer, and internal review requests by gathering documentation, preparing responses, and tracking follow-up actions.
• Identifies opportunities to improve BC/CM/DR processes, templates, reporting, and supporting tools.
• Analyzes program data and trends to assist management in assessing program effectiveness and readiness.
• Coordinates the development, maintenance, and periodic review of Business Continuity Plans (BCPs) for critical business processes.
• Partners with business areas to identify critical activities, recovery time objectives (RTOs), recovery point objectives (RPOs), recovery requirements, and key dependencies.
• Reviews continuity plans with stakeholders, asking clarifying questions to gain an understanding of business processes, recovery requirements, and critical dependencies, and to identify gaps or opportunities for improvement.
• Facilitates Business Impact Analysis (BIA) activities and coordinates updates to continuity documentation on a defined schedule.
• Coordinates and participates in crisis management exercises, tabletop scenarios and related preparedness activities.
• Tracks findings, action items, risks, and remediation efforts resulting from exercises, incidents, audits, and assessments.
• Monitors changes in organizational structure, business processes, policies, and industry practices to ensure continuity documentation remains current and effective.
• Coordinates with Technology / IS teams to align business continuity requirements with technology disaster recovery strategies and recovery plans.
• Participates in disaster recovery testing activities, validates results, and assists with post-test reviews and improvement planning.
• Serves as a liaison between business and technology teams to ensure recovery requirements, priorities, and dependencies are appropriately documented and understood.
• Ensures disaster recovery documentation remains current and supports alignment between disaster recovery plans, business continuity plans, and crisis management procedures.
• Assists in tracking technology recovery capabilities and recovery objectives to support ongoing resiliency planning.
• Builds effective working relationships with stakeholders across business units, technology teams, and risk management functions.
• Facilitates meetings, working sessions, and planning discussions to support program objectives and deliverables.
• Communicates program requirements, expectations, findings, and recommendations clearly and professionally.
• Contributes to employee awareness, training, and preparedness initiatives related to business continuity, crisis management, and disaster recovery.

Skills

Communication

Stakeholder management

Organizational skills

Documentation

Analytical thinking

Problem solving

Time management

Job description

MGIC, based in Milwaukee, WI, seeks a Business Continuity, Crisis Management, and Disaster Recovery professional to partner with leaders and technology teams in shaping resilient programs. The role emphasizes coordinating governance, documentation, testing, and ongoing improvements across BC, CM, and DR domains.

You will develop and maintain plans, facilitate BIAs and exercises, track findings, and ensure continuous readiness while communicating results to stakeholders across the organization.