BB Relationship Officer I

UMB Financial Corporation; Lubbock (TX); On-site; USD 67,869 - 99,836; Full time

Benefits offered by this job

Paid Time Off

401(k) matching program

Annual incentive pay

Paid holidays

Medical, dental, vision coverage

Job summary

UMB Financial Corporation in Lubbock, TX is seeking a Business Banking Relationship Manager I to manage strategic client relationships, grow a portfolio, and acquire new business. You will oversee loans, deposits, and fee income while acting as a trusted advisor to clients.

The role requires 2 years of business banking sales experience and a Bachelor's degree or equivalent. You will use CRM tools and collaborate with internal partners to deliver tailored financial solutions.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2 years’ proven business banking sales experience.
• Proficiency in Word, Excel, PowerPoint.

Responsibilities

• Generate, retain, and expand lending, investment and deposit relationships with new and existing clients.
• Develop and follow-up on new client leads through referrals and prospecting.
• Manage relationship profitability and portfolio risk for growth.
• Act as a consultant to clients and a resource to the Bank.
• Provide insights for improving client relationships, cash flow and profitability.
• Monitor credit quality of the portfolio, including credit analysis and covenant monitoring.
• Negotiate loan proposals, analyze credit requests and present to underwriters.
• Serve as the primary link for financial services to Business Banking clients.
• Participate in community activities to expand business network.
• Maintain CRM usage and perform other duties as assigned.

Skills

Business banking sales

Strategic sales

Credit underwriting knowledge

Microsoft Office

Education

Bachelor's degree or equivalent work experience

Job description

The Business Banking team actively calls on businesses that typically have annual revenue between $1MM and $20MM. The team includes relationship managers, client managers officers, treasury management officers and others that provide a suite of products and services that serve companies of this size. The objective of the group is to earn the title of trusted advisor and help these companies grow and prosper in our community.

As the Business Banking Relationship Manager I, you will be responsible for managing the strategic client relationships in Business Banking which will include managing an existing portfolio of business and the acquisition of new business. Clients generally are between $1MM and $10MM in annual revenue.

How you’ll spend your time

• You will generate, retain, & expand lending, investment and deposit relationships with new and existing clients through client referrals, centers of influence & direct prospecting.
• You will develop, generate and follow-up on new client leads through existing clients, client referrals, COI referrals, & prospecting.
• You will manage overall relationship profitability & portfolio risk and is responsible for profitable growth of the portfolio assigned (includes loans, deposits, & fee income).
• Act as a consultant to clients and a resource to the Bank in developing & retaining business.
• You will provide insight & ideas for enhancing client relationships, client cash flow, profitability, and efficiency.
• You will manage the overall credit quality of assigned portfolio (includes sales, credit analysis, loan structuring, client and prospect interviews).
• You will monitor & manage existing credit relationship, which includes note renewals, reviewing & detailed analysis of current financial statements & collateral valuations, credit analysis, cash flow analysis, delinquency reporting, documenting exceptions & covenant monitoring, compiling reports necessary to monitor asset & credit quality and compliance with policy/regulation.
• You will negotiate loan proposals, analyze & evaluate credit requests & write loan commitments, recommend appropriate credit grade, make oral/written presentation to underwriter or loan committee, and implement approval/declination action.
• You will serve as the primary link for all financial services to the individual Business Banking client with the bank (i.e. Treasury Services, International, Trust, and Cash Vault).
• You will participate in community & professional activities in order to enhance the bank’s image and expand personal network of business contacts for development of new business.
• You will monitor accounts to identify potential credit problems and assure proper loan documentation.
• Customers tend to have complicated lending requirements involving term loan agreements, commercial real estate, and revolving credit lines.
• You will communicate and collaborate with consistency and transparency with business banking teams and internal partners.
• You will consistently use and maintain CRM usage.
• Other duties as assigned.

We’re excited to talk with you if

• You possess a Bachelors degree OR equivalent work experience.
• You have 2 years’ proven business banking sales experience.
• You demonstrate strategic sales knowledge selling to small business owners.
• You demonstrate business banking product knowledge and product innovation.
• You have awareness of market/industry trends.
• You demonstrate ability to source/produce efficient credit opportunities.
• You have knowledge and understanding of commercial lending practices and loan documentation/loan servicing requirements.
• You have knowledge of accounting principles and practices.
• You have demonstrated capacity to sell products/services within the financial services industry.
• You demonstrate proficiency in Word, Excel, PowerPoint.
• Bonus points if: You possess a Bachelor’s degree in accounting or finance.
• Bonus points if: You have basic credit training.
• Bonus points if: You understand strategic sales planning to define target markets, strategic sales approaches, and provide solutions.
• Bonus points if: You have specialized knowledge of specific markets in order to serve defined industries.
• Bonus points if: You have ability to prospect and network at various levels within a company.
• Bonus points if: You have enhanced communication and negotiation skills for more complex deals and relationships.
• Bonus points if: You manage time effectively to balance new & existing relationships to meet goals.
• Bonus points if: You have understanding of credit underwriting.
• Bonus points if: You have knowledge of credit and operational risk-ability to quantify potential exposure and advise team.
• Bonus points if: You demonstrate knowledge of financial analysis (including ratio and trend analysis and projections).

Compensation Range: $67,869 - $99,836

Benefits

• Paid Time Off
• a 401(k) matching program
• annual incentive pay
• paid holidays
• a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
• health savings, flexible spending, and dependent care accounts
• adoption assistance
• an employee assistance program
• fitness reimbursement
• tuition reimbursement
• an associate wellbeing program
• an associate emergency fund
• and various associate banking benefits

This position was posted on 07/30/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

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