Battery Service Technician (Road Technician)

Carolina Industrial Products, Inc.; Lexington (SC); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Company vehicle

Bonus potential

Health insurance

Dental insurance

Vision insurance

9 paid holidays

Paid vacation

Sick time (40 hours/yr)

SIMPLE IRA with match

Service truck access

Uniforms provided

Job summary

Carolina Industrial Products, Inc. is hiring a Battery Service Technician to repair and service industrial forklift batteries and chargers in the field across NC and SC. You will diagnose issues, perform repairs, and keep customers informed about costs and timelines.

The role emphasizes excellent customer service, safety, and the ability to work independently in a moving field environment. A company vehicle is provided; training is available for those new to the industry.

Qualifications

• Electrical and forklift experience is a plus, but not required; training provided.
• Strong communication and interpersonal skills.
• Able to follow safety protocols and work independently.

Responsibilities

• Service, troubleshoot, and repair industrial forklift batteries and chargers in the field.
• Keep customers informed about work and any additional costs involved.
• Communicate with team members to ensure expert service.
• Contribute to reducing downtime and maintaining customer satisfaction.

Skills

Mechanical/electrical aptitude

Valid driver’s license

Pass pre-employment drug screen

DOT physical

Job description

Carolina Industrial Products is seeking to hire a full-time Battery Service Technician to repair industrial forklift batteries and chargers in the field. Are you a highly motivated individual with excellent customer service skills? Are you looking for the right company to build a successful, long-term career with? If so, read on!

Starting Pay and Benefits

The starting pay for this position is $22-$28/hour plus a company vehicle with potential increases and bonus regularly. We also offer generous benefits including health, dental, and vision insurance, 9 paid holidays, paid vacation time, 40 hours of paid sick time each year, and a SIMPLE IRA plan with match. As mentioned, our Battery Service Technicians also have access to a service truck and are provided with uniforms.

About Carolina Industrial Products

Manufacturers, warehouses, and distribution centers across NC and SC rely on Carolina Industrial Products to power their electric forklift fleet by providing a premium line of industrial batteries and chargers. Our quality products, responsive service, and customer-specific solutions help clients maximize efficiency, decrease downtime, lower cost of ownership, and devote more time to their core business competencies. We strive to continuously improve our quality and standards by engineering bold solutions for our customers through creativity and simplicity.

In addition to providing the best possible service to our customers, our employees embrace our values of community, optimism, ownership, boldness, respect, honesty, and work ethic. Our success is attributed to our team's hard work and dedication. This is why we offer competitive wages, excellent benefits, and a motivating, autonomous environment.

A Day in the Life of a Battery Service Technician

As a Battery Service Technician, you are the face of our company. You go out into the field to service, troubleshoot, and repair industrial forklift batteries and chargers. With your outstanding customer service skills, you keep customers informed about the work being done and notify them of any additional costs involved. You also communicate with other team members to ensure expert service. Your favorite part of the job is seeing the appreciative smile on each client's face after you solve their forklift battery and/or charger problems.

Qualifications

• Mechanical/electrical aptitude
• Valid driver's license with clean driving record
• Ability to pass a pre-employment drug screening and DOT physical

Electrical and forklift experience is a plus, but not required. We are willing to train the right candidate! Do you have strong communication and interpersonal skills? Are you a customer service rockstar? Do you have exceptional critical thinking skills? Are you able to work independently? Can you follow safety protocols? If so, you may be perfect for this position!

Work Schedule

The typical schedule for this position is Monday-Friday, 7:30am-4:30pm.

Are You Ready to Join Our Team?

Salary: $22 - $28 per hour