Battery Service Technician (Road Technician)

Carolina Industrial Products; Garner (NC); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid holidays

Paid vacation time

40 hours of paid sick time

SIMPLE IRA plan with match

Access to a service truck

Provided uniforms

Job summary

Carolina Industrial Products in Garner, NC is hiring a full-time Battery Service Technician to repair industrial forklift batteries and chargers in the field. The starting pay is $22‑$28/hour and includes a company vehicle, health benefits, and paid time off.

As a technician, you'll engage with customers, ensuring outstanding service while troubleshooting battery issues. This role requires mechanical aptitude, a valid driver's license, and excellent communication skills. Join us to build a successful, long-term career!

Qualifications

• Valid driver’s license with clean driving record.
• Ability to pass a pre‑employment drug screening and DOT physical.
• Electrical and forklift experience is a plus, but not required.

Responsibilities

• Service, troubleshoot, and repair industrial forklift batteries and chargers.
• Keep customers informed about the work being done.
• Communicate with team members to ensure expert service.

Skills

Mechanical/electrical aptitude

Customer service skills

Communication skills

Critical-thinking skills

Job description

Carolina Industrial Products is seeking to hire a full‑time Battery Service Technician to repair industrial forklift batteries and chargers in the field. Are you a highly motivated individual with excellent customer service skills? Are you looking for the right company to build a successful, long‑term career with? If so, read on!

The starting pay for this position is $22‑$28/hour plus a company vehicle with potential increases and regular bonus. We also offer generous benefits including health, dental, and vision insurance, 9 paid holidays, paid vacation time, 40 hours of paid sick time each year, and a SIMPLE IRA plan with match. As mentioned, our Battery Service Technicians also have access to a service truck and are provided with uniforms.

ABOUT CAROLINA INDUSTRIAL PRODUCTS

Manufacturers, warehouses, and distribution centers across NC and SC rely on Carolina Industrial Products to power their electric forklift fleet by providing a premium line of industrial batteries and chargers. Our quality products, responsive service, and customer‑specific solutions help clients maximize efficiency, decrease downtime, lower cost of ownership, and devote more time to their core business competencies. We strive to continuously improve our quality and standards by engineering bold solutions for our customers through creativity and simplicity.

A DAY IN THE LIFE OF A BATTERY SERVICE TECHNICIAN

As a Battery Service Technician, you are the face of our company. You go out into the field to service, troubleshoot, and repair industrial forklift batteries and chargers. With your outstanding customer service skills, you keep customers informed about the work being done and notify them of any additional costs involved. You also communicate with other team members to ensure expert service. Your favorite part of the job is seeing the appreciative smile on each client’s face after you solve their forklift battery and/or charger problems.

QUALIFICATIONS

• Mechanical/electrical aptitude
• Valid driver’s license with clean driving record
• Ability to pass a pre‑employment drug screening and DOT physical

Electrical and forklift experience is a plus, but not required. We are willing to train the right candidate! Do you have strong communication and interpersonal skills? Are you a customer service rockstar? Do you have exceptional critical‑thinking skills? Are you able to work independently? Can you follow safety protocols? If so, you may be perfect for this position!

WORK SCHEDULE

The typical schedule for this position is Monday‑Friday, 7:30am‑4:30pm.