Battery and Charger Field Technician

Concentric Power Services; Eastvale (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Overtime opportunities

Day-one health plans

401K match

Paid holidays

Paid PTO

Job summary

Concentric Power Services seeks a Field Technician, Motive Power, to inspect, maintain, and repair motive power equipment. You will troubleshoot battery/charger systems, perform repairs at customer sites and shops, and respond to client needs with professional customer service.

The role reports to the Regional Service Manager and may require travel within the territory and occasional overtime. Candidate must have a High School or GED diploma, with an Associate Degree or strong equivalent

Qualifications

• High School or GED required; Associate Degree preferred or strong equivalent experience.
• Must be able to pass a background check and drug test.
• Valid driver's license; CDL a plus but not required.
• Basic AC/DC electrical/electronic theory knowledge.
• Excellent communication, problem solving, and analytical skills.
• Ability to work independently with limited supervision and adapt to changing environments.

Responsibilities

• Inspect, maintain, and repair motive power equipment.
• Perform routine preventative maintenance and troubleshoot battery/charger systems.
• Conduct repairs at customer locations and in Concentric shops.
• Respond to client needs with strong customer service; document work orders and communications.
• Follow safety requirements and SOPs; work independently or in teams as needed.
• Travel within designated territory; occasional overtime may be required.

Skills

Strong communication

Problem solving

Analytical skills

Independent work

Team collaboration

Adaptability

Education

High School or GED Diploma

Associate Degree

Job description

Description

Job Type
Full-time

Description

Concentric, LLC is the nation's largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Through a nationwide network of technicians, engineers, and support teams, Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and maintain infrastructure. We provide reliable, scalable solutions that support data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments across America.

Job Summary

Field Technician, Motive Power, is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs. This position reports to the Regional Service Manager and does not have any direct reports.

Key Job Responsibilities

• Perform routine preventative maintenance.


• Troubleshoot battery and charger systems.


• Perform repairs at customer locations and Concentric shops.


• Respond to client needs in a timely manner, while applying great customer service behaviors.


• Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.


• Work safely and follow all safety requirements.


• Work independently or with a team in a professional manner.


• Other duties as assigned by supervisor.

Key Performance Measurements

• A score card that reflects performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution.


• Exercises high degree of time management skill, resulting in greater than 90% time billable to customers.


• Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.


• Other key metrics prescribed by Concentric Motive Power leadership, resulting in positive customer and Company impact.

Requirements

• High School or GED Diploma required. Prefer an Associate Degree from an approved two-year college or university or very strong equivalent experience.


• Must be able to pass a background check.


• Must have a valid driver's license. CDL a plus but not required.


• Must be able to pass a drug test, our technicians are subject to random drug.


• Working knowledge of basic AC and DC electrical/electronic theory.


• Strong communication, problem solving, and analytical skills.


• Ability to organize his/her own work and work independently, with limited supervision.


• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.


• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.


• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.


• Ability to work collaboratively with other departments toward the greater good of the organization.


• Ability to adapt to a fast-changing environment.


• Experience in material handling environment is preferred, but not required.


• Intermittent travel expected within designated territory, home most nights.


• Willingness to work occasional overtime.

Concentric Techniciansmay Need To Travel Out Of State To Perform Work. The Department Of Transportation (DOT) Has Several Requirements For Drivers Of Commercial Motor Vehicles weighing Less Than 26,001 Pounds Who Are Driving Across State Lines, Including:

• Drivers must be at least 18 years old to drive \"Intrastate\". Drivers must be at least 21 years old to driver \"Interstate\".


• Drivers must have a valid driver's license at all times.


• Drivers must have a valid DOT medical card or the ability to obtain DOT medical card per DOT/FMCA guidelines during the hiring process. Drivers must continue to maintain their active medical card status throughout their employment.


• Drivers must follow the DOT's HOS regulations.


• Drivers must be able to obtain a CDL to drive commercial motor vehicles or combination vehicles weighing more than 26,000 lbs.


• This job description is subject to change at any time.

Benefits

• Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!


• Three medical plan options with employer premium contribution that start on day one.


• Employee paid dental and vision insurance that starts on day one.


• Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).


• Medical and dependent care Flexible Spending Accounts (FSA) available.


• Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.


• Company 401K plan with 100% match on the first 4% of employee contributions.


• 8 paid holidays.


• Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.


• We offer employee paid accident, critical illness, and hospital indemnity insurance.


• We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.


• Training and mentoring – Learn from our experts in the industry.


• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to conditions existing in the work environment.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including customer sites, Concentric facilities, and often includes co-workers working side-by-side. Exposure to live electrical components is common in many of these work environments. The noise level in the work environment is moderate.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

#ZTECH

Salary: $28/hr - $32/hr.

Salary Description

$28-$32/HR