Bathtub/Countertop Refinisher

Surfaceexperts; Newnan (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Competitive salary

Accrued paid holidays

Paid new hire training

Tools included

Mentorship opportunities

Supportive team environment

Small business atmosphere

Job summary

A local repair service is seeking a Bathtub and Countertop Refinisher/Spot Repair Person to join their team in Georgia. This role involves performing repairs at multiple job sites, ensuring high-quality customer service, and applying knowledge in color and painting processes. Ideal candidates should have hands-on experience in trades such as construction or painting. The company values excellence and offers a supportive work environment with significant opportunities for growth.

Qualifications

• Experience in construction, manufacturing, or painting processes.
• Ability to understand and manipulate color is crucial.
• Painting experience (interior/exterior or artistic) helps in color matching during repairs.
• Maintenance experience is beneficial but not mandatory.

Responsibilities

• Visit 4+ jobsites daily to perform repairs.
• Ensure exceptional customer service while managing repairs.
• Document progress in CRM/Dispatch tool.
• Think creatively to perform one-of-a-kind repairs across varied settings (apartments, hotels, commercial buildings).

Skills

Hands-on trade experience

Color understanding and manipulation

Painting

Customer service

Problem solving

Tools

CRM/Dispatch software

Job description

Benefits

• Bonus based on performance
• Company car
• Competitive salary

We are looking for a Bathtub and Countertop Refinisher/Spot Repair Person, someone who has skills at refinishing bathtubs with an eye to excellence in their work and is always willing to learn to better themselves.

A Day in the Life of a Surface Experts Technician: videos available upon request.

We Offer

• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Accrued paid holidays and accrued vacation
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Company Car: Each technician drives a branded company vehicle for job duties
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist with questions

Duties

• In the Field Daily: Visit 4+ jobsites every day
• Repair damage on the job site while using exceptional customer service to follow up with staff
• Employ your creativity in several settings, such as apartments, hotels, commercial buildings, and building sites
• Customer Service and Communication: Use outstanding customer service to engage with staff and tenants
• Keep progress up to date with notes and updates in our CRM/Dispatch tool
• Reach out to our Support Team on any issue or question
• Follow Repair Process: Develop an understanding of our own 5-step repair process and use it in the field
• Master each part of your custom-made tool-kit
• Think outside the box to create one-of-a-kind repairs and superb refinishing

We are in search of someone with experience in painting. This could be interior or exterior painting, or painting in a visual art sense. Your knowledge of color and paint application will assist in the color-matching portion of the repair process.

Qualifications

• Practical experience with a hands-on trade – examples include any part of the construction, manufacturing, or painting process. Personal hobbies could work too!
• Maintenance experience is beneficial but not mandatory.
• Color is a fundamental part of our work, and the ability to understand and manipulate color is crucial for success.

About Surface Experts

Surface Experts does it all: Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We aim to be the “one place fixes all” for any kind of small surface damage.

• Traditional skills meet modern solutions: We deliver high-quality, long-lasting repairs with a smile.
• Ability to refinish bathtubs/countertops in a timely fashion, and an eye to excellence. Someone who seeks perfection but accepts excellence is highly sought after.

Vision

• To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
• Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Mission

• Our mission is to develop outstanding teams by investing in strong relationships.
• Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

Values

• Serve Others
  • Put Relationships First
  • No Jerks
  • Be Humble
• Be a Problem Solver
  • Be Curious
  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve
• Trust the Process
  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants