Bather / Retail Sales Associate

Woof Gang Bakery & Grooming; Wayne (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bathing commission

Tips from bathing clients

Employee discount

Career advancement

Job summary

Woof Gang Bakery & Grooming in Wayne, PA is hiring a versatile Bather / Retail Sales Associate to split time between the grooming salon and the retail storefront. You’ll bathe, groom, and care for dogs while also assisting customers, recommending products, and processing transactions.

Ideal candidates have a friendly, energetic demeanor, enjoy working with pets, and can stand for long periods. Weekend availability is needed; lifting up to 50 lbs is required.

Qualifications

• Previous experience handling dogs in a professional or volunteer setting is highly preferred but not required.
• Minimum 1 year of retail, hospitality, or reception experience preferred.
• Must be able to stand for long periods, bend, kneel, and safely lift up to 50 lbs (lifting dogs into tubs).
• Flexible availability, including weekend shifts (Saturdays/Sundays).

Responsibilities

• Bath, condition, and blow-dry dogs of all breeds, sizes, and temperaments safely and efficiently.
• Perform spa services including nail trims, ear cleaning, teeth brushing, and gland expressions.
• Maintain a clean, sanitary, and organized bathing area, including tubs, cages, and towels.
• Assist professional pet stylists to ensure a smooth, safe daily workflow
• Greet customers and their pets, providing exceptional customer service and product recommendations (food, treats, toys, and supplements).
• Manage the grooming schedule: answer phones, book appointments, and handle check-ins/check-outs.
• Operate the Point of Sale (POS) system and handle cash/credit transactions accurately.
• Maintain store appearance by stocking shelves, organizing merchandise, and cleaning the retail floor.

Skills

Customer service

Retail experience

Dog handling

Tools

POS system

Job description

Woof Gang Bakery & Grooming is the leading neighborhood retailer for premium pet food, gourmet baked treats, and luxury grooming services. We are seeking a versatile, energetic Bather / Retail Sales Associate to join our team.

This dual role splits time between the grooming salon and the retail storefront, offering a dynamic environment for someone who loves dogs and enjoys customer service.

Benefits & Perks

• Front Desk Competitive hourly pay plus Bathing commission and tips from bathing clients


• Generous employee discount on retail products and grooming services


• Opportunities for career advancement (including pathways to professional grooming)


• A fun, fast-paced work environment surrounded by pets

Key Responsibilities

Grooming Salon (Bathing):

• Bath, condition, and blow-dry dogs of all breeds, sizes, and temperaments safely and efficiently.


• Perform spa services including nail trims, ear cleaning, teeth brushing, and gland expressions.


• Maintain a clean, sanitary, and organized bathing area, including tubs, cages, and towels.


• Assist professional pet stylists to ensure a smooth, safe daily workflow

Retail & Customer Service:

• Greet customers and their pets, providing exceptional customer service and product recommendations (food, treats, toys, and supplements).


• Manage the grooming schedule: answer phones, book appointments, and handle check-ins/check-outs.


• Operate the Point of Sale (POS) system and handle cash/credit transactions accurately.


• Maintain store appearance by stocking shelves, organizing merchandise, and cleaning the retail floor.

Requirements & Qualifications

• Experience: Previous experience handling dogs in a professional or volunteer setting (vet clinic, shelter, daycare, or grooming salon) is highly preferred but not required.


• Customer Service: Minimum 1 year of retail, hospitality, or reception experience preferred.


• Physical Requirements: Must be able to stand for long periods, bend, kneel, and safely lift up to 50 lbs (lifting dogs into tubs).


• Availability: Must have flexible availability, including weekend shifts (Saturdays/Sundays).